Obtaining the Results of Your Mammogram

As an added service for our patients, the Breast Cancer Program utilizes digital voice technology to allow you to promptly obtain your screening mammography results. Using this service is your choice, as we will additionally mail your results directly to your home.

Your results will be available in the Call-for-Results system within three to four working days. It is simple to use, and all you need is a touch-tone telephone and your Social Security number.

Using the Call-for-Results Line

Dial 412-641-6666 from a touch-tone phone.

  • Enter your nine-digit Social Security number (without the hyphens).
  • Listen to your personal message. If there is no message for you, try again tomorrow.
  • After listening to your message, please press the pound sign (#).

When you call the Call-for-Results Line, you will hear one of the following messages:

Your screening mammogram is normal. There is no evidence of breast cancer. The radiologist that interpreted your mammogram recommends that you have your next mammogram in __ year(s).

This message is provided if your mammogram is interpreted as "normal". Even though your mammogram is normal, it is important for you to know that mammography does not detect all breast cancers. Regular breast examination by a doctor or other healthcare provider is an important part of good breast health. If you notice any changes in your breasts, see your physician promptly. Do not wait until it is time for your next mammogram appointment.

Please call the Breast Cancer Program to schedule an appointment for a return visit. Do not be alarmed by this request. For some women, a four-view screening mammogram is not adequate to fully evaluate the breast tissue. Further evaluation, which may include special mammography views or an ultrasound, is sometimes required to make certain your breast tissue is normal. The radiologist that reviewed your screening mammogram has requested that you return for further evaluation.

Approximately 10 percent of women that have a screening mammogram require additional tests to fully evaluate their breast tissue. Often, special mammography views, or breast ultrasound, are necessary, especially if you have dense breast tissue.