Centers for Rehab Services

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Patients

To set up an appointment, please
call 1-888-723-4CRS (4277)
or email jacksonhl@upmc.edu

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CRS Patient satisfaction

At CRS, we are committed to earning patient satisfaction — we place it among our highest priorities. To evaluate our services, we offer patients the opportunity to participate in a patient satisfaction survey.

Recently, more than 98 percent of patients who returned their surveys indicated:

  • "It was worthwhile for me to have received therapy at this clinic."
  • "I was satisfied with the results of my treatment."

More than 99 percent of the patients who participated in the survey said:

  • "I would return to this clinic again if I needed further treatment."
  • "I would recommend this clinic to a friend or family member."

CRS works to ensure that each patient receives high quality service every visit. Our knowledgeable staff assists with all aspects of your visit, from getting directions to the facility, to on-time treatment, facilitating paperwork, and providing an individualized treatment plan of care.

Patient feedback and the use of our patient satisfaction survey method helps CRS continue to provide excellent patient care. For a copy of the survey, contact the CRS Corporate Office.