Your Visit to the UPMC Heart and Vascular Institute

At the UPMC Heart and Vascular Institute, we strive to make every visit you have with us a positive one. Whether you're seeing a cardiologist for the first time, having an outpatient procedure, or preparing for surgery, we want you to be informed, prepared, and ready for your visit.

Below is basic information you should review before your appointment or procedure. If you have additional questions, please feel free to contact us. We'll be happy to answer your questions or address any concerns.

Review Learn
  • What to bring
  • Waiting times
  • Cancellations
  • Arranging admission
  • Calling your insurance company
  • Insurance reminders
  • Disability claims
  • About your bill and additional fees
  • Refilling prescriptions
  • Getting test results


Learning About Your Condition or Treatment

We offer an array of educational information and videos about numerous cardiovascular diseases and treatments.

Many patients find this information to be helpful in answering their questions and preparing them for their procedure or diagnostic test.

​Contact Us

Billing and payment questions
Call UPP Customer Service Monday through Friday from 8 a.m. and 4:30 p.m. EST:

  • 412-442-9600
  • Toll-free at

Additional Resources

  • Diagnostic Testing
  • Family House provides convenient, affordable housing for patients and their families traveling to Pittsburgh for treatment of serious illnesses.



Visit UPMC HealthTrak.MyUPMC is a convenient way to manage your health around the clock. (Requires doctor participation and patient pre-enrollment.)

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

Pittsburgh, PA, USA