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How to Prepare for Your Therapy Visit at UPMC Centers for Rehab Services

During your first appointment at the Centers for Rehab Services (CRS), your therapist will complete a thorough evaluation and recommend a treatment plan.

Before Your Therapy Appointment

When you come for your first appointment, please:

  • Arrive at least 30 minutes early so you have time to complete your medical history forms.
  • Be prepared to describe your condition and pain level.
  • Wear loose-fitting, comfortable clothing.
  • Wear comfortable shoes.

What to Bring to Your Therapy Appointment

For your first appointment, you will need to bring:

  • Up-to-date insurance information
  • A list of all medicines you take
  • X-rays, MRIs, or any reports pertinent to your condition (if available)
  • Any assistive devices you use, such as walkers, canes, splints
  • Your referral for therapy, if referred by a doctor
  • Information regarding prior therapy treatments, including the number of sessions and dates (if available)
  • A list of questions or concerns to discuss with your therapist
  • Your completed medical history form (PDF)

Scheduling Your Next Appointment

Please be sure to call in advance to schedule an appointment at a time that is convenient for you. Call us at 1-888-723-4CRS (4277).

CRS accepts most major insurance plans and can provide services under your workers' compensation.

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

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