About the Center for Engagement and Inclusion
From Bolted-On to Built-In
The Center for Engagement and Inclusion (CFEI) was launched in 2008. Its mission—to ensure dignity and respect—is more than just a UPMC value. We are focused on making inclusion, dignity, respect, and cultural awareness core components of the employee, health plan member, patient, and community experience. These four experiences make up the UPMC experience.
The CFEI is also a resource for initiatives that support our areas of commitment. By leveraging our internal capabilities, and partnering with UPMC's leaders, employees, councils, and community partners, we strive to make a positive difference in the lives of all the people UPMC employs and serves. We're all in this together.
Our Four Goals
To guide our inclusion strategies and initiatives, we focus on four established goals.
- Create an inclusive workplace
We are focused on creating an inclusive workplace that encourages collaboration, fosters employee engagement, and promotes healthy living.
- Recruit, develop, and retain a diverse workforce
As an industry leader, we recruit, develop, and retain our most important assets—our people.
- Ensure culturally competent care, member, and residential services
We are focused on ensuring that our patients and health plan members have access to quality, culturally competent health care, and information that encourages healthy lifestyles.
- Serve the underserved and disadvantaged while making a difference in the diverse communities we serve
We are partnering with educational and community organizations, as well as suppliers, to promote dignity and respect, healthy communities, workforce development, and entrepreneurship in the communities where we live and work.
Business Unit Plans and Strategies
For details about our division and facility specific inclusion strategies, see the goal statements.