Employee Experience: Inclusive Workplace

Create an Inclusive Workplace

We are focused on creating an inclusive workplace that encourages collaboration, fosters employee engagement, and promotes healthy living.

Results*

​UPMC Engagement Index ​UPMC D&R Index ​UPMC Inclusion Index
​2012: 76% ​2012: 74% ​2012: 65%
​2014: 77% ​2014: 77% ​2014: 64%

*See the CFEI Annual Report for more details.

Each UPMC encounter influences an employee’s current and future state of engagement. Our goal is to ensure a meaningful experience by living the UPMC values, building trust, creating an inclusive and Just Culture, and promoting total rewards.

We work towards that goal by facilitating a strategic range of programs and by participating in intentional partnerships representing multiple business units and cross-functional roles.

Inclusive Workplace Initiative

Dignity & Respect Initiatives

Dignity & Respect is the foundation for creating an inclusive workplace, which directly affects employees, health plan members, patients and their families, and the community.

In 2008, the UPMC Center for Engagement and Inclusion introduced the Dignity & Respect Campaign to make UPMC a better place for all to work—with all of our differences. As communities and organizations outside of UPMC learned about what we were doing, the Dignity & Respect Campaign grew from an internal initiative to a National Campaign .** We believe living this core value can positively enhance the interactions of employees, and improve the employee experience. The Center for Engagement and Inclusion collaborates with leaders and employees, and Corporate Communications, to embed Dignity & Respect initiatives in everything we do every day at UPMC. The Dignity & Respect index measures our progress.

For UPMC, Dignity & Respect  initiatives are more than just a campaign. They are guiding principles that help UPMC become a better employer and provider of services. We have integrated dignity and respect into the following areas:

Systemwide Resources and Tools

The Center for Engagement and Inclusion partners with the UPMC Experience steering team, human resources leaders, and business unit leadership to foster a high-quality employee experience. Each year we facilitate Employee Appreciation Day, business unit focus groups, and road show activities across the system, all designed to gather employee feedback, deploy key UPMC messages, and promote UPMC values. The 52 For You Engagement Roadmap, for example, consists of 52 weeks of effective leadership tips that help managers live the UPMC values and foster a local culture built upon them. The You Play a Very Important Part (VIP) video series highlights a different role in the UPMC system to help every employee better understand that role and its value in the workplace. Family Fun Days at external venues, such as Pittsburgh’s zoo, museums, and amusement parks, provide opportunities for team building and community connection.

Employee Volunteerism

We recognize the lasting impact we can make by serving our communities. Our employee volunteerism initiative, Lend A Hand, engages employees interested in donating time in the community, spending a few hours discussing health careers with students, or providing pet food to Animal Friends. Our efforts are intended to offer employees a variety of volunteer options throughout the year. Lend A Hand barrels are located at UPMC facilities and Health Plan mall kiosks to collect donations.

**UPMC is proud to be the founding sponsor of the D&R National Campaign

Contact the Center for Engagement and Inclusion

Forbes Tower, Suite 11070
3600 Meyran Ave.
Pittsburgh, PA 15213

412-605-3091

Fill out the form on our Contact page.

 

D&R Resources & Tools

 

 Lend A Hand Events

 

 

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