Supply Chain Inquiries

Your inquiry is important to us.

For a priority response, please use this form by first selecting the type of inquiry in the list below, then completing the form and clicking the “Submit” button.

Upon successful submission, you will receive an automatic email confirmation.

Type of Inquiry

Help Center Inquiries

Please visit the UPMC Supply Chain Management Help Center to submit an inquiry for any of the following inquiry types:

  • Invoice/Payment Inquiry — Obtain information about the status of existing supplier invoice(s) or payment(s).
    Inquiries should be 30 days past the invoice due date.
  • Check Identification Inquiry — Obtain information or assistance with an existing UPMC payment to a supplier.
  • Purchase Order/Requisition Inquiry — Obtain information or assistance with an existing Purchase Order or Requisition.
  • Sales Tax Exem​ption Request/Inquiry — Obtain assistance with sales tax exemption forms/procedures.​

Need Paid Sooner?

UPMC can reduce payment terms from "Net 45" for ALL invoices if you agree to an early payment discount.

Complete this form to enroll today.

Tired of Paper Checks?

UPMC can make vendor payments electronically. Complete this form to request electronic payments along with FREE e-mail remittances.

Did you know?

UPMC standard payment terms are "Net 45" days from the date of invoice. Unless your invoice is past its payment due date, your inquiry will not receive a response.

All Purchase Order-related invoices (except EDI 810s) are to be sent to:

PO Box 4909
Portland, Oregon 97208-4909
Fax: 888-893-5812

*Preferred method of invoice delivery

UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |