About UPMC

Financial Assistance

Committed to the health of our region

UPMC offers financial assistance for its medical care to eligible individuals and families. This program stems from UPMC’s charitable mission of providing health care services to residents of western Pennsylvania regardless of their financial status and ability to pay. The program offers free or reduced-cost care to more than 7,000 individuals and families each year.

Patients may be eligible for financial assistance if they:

  • have limited or no health insurance
  • are not eligible for government assistance (for example, Medicare or Medicaid)
  • can show they have financial need
  • are residents of western Pennsylvania
  • provide UPMC with necessary information about household finances

More information on eligibility is available on UPMC's Financial Assistance Policy page.

Applying for Financial Assistance

UPMC encourages patients to apply for financial assistance if they believe that they are unable to pay all or part of their UPMC bill.

Patients need to complete an easy Financial Assistance Application form and attach documents that prove their income.

Patients must return the completed application and necessary documents to:

UPMC Financial Assistance
Quantum Building
2 Hot Metal Street, 3rd floor
Pittsburgh, PA 15203 

Click here for more information about the application process.

Additional Resources

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If you have a financial reason why you cannot pay for services, call:

UPMC Financial
Assistance Program

1-800-854-1745

Financial counselors are available to help you with any questions and walk you through the process. Also, we can give you a Financial Assistance application for your review and completion.