Quality & Innovation

Quality Annual Report

At UPMC, we know that everything we do has a profound impact on the lives of the individuals who come through the doors of our hospitals, physician offices, and outpatient centers. We are committed to providing outstanding care and to finding better ways to consistently deliver high-quality, patient-focused care.

Quality is at the center of everything we do at UPMC because quality is what matters most to:

  • the patients we care for
  • their family members and loved ones
  • the communities we serve
  • the referring physicians who place their confidence in us

We recognize the trust you place in our ability to provide advanced medical services of consistently high quality.

As evidence of our commitment to quality, we are pleased to share our 2007 Quality Annual Report.