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Quality at UPMC

Every staff member and provider at UPMC is dedicated to ensuring the highest quality of patient care.

UPMC has advanced patient care through many system wide programs, including positive patient identification, reducing the risk of patient falls, eRecord (electronic patient medical records), and using technology to reduce and eliminate medication errors.

UPMC was a pilot site for Transforming Care at the Bedside(TCAB), a program to move health care operations into a more patient-centered environment. This initiative is a joint project with the Institute for Health Care Improvement and the Robert Wood Johnson Foundation, and has spread across the system.

Read more about UPMC’s Quality Innovation programs.​

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |