​Student Activities and Services

In this section:


Tutors for Chatham University courses are provided through their Learning Center. Contact Chatham University's Learning Center at (412) 365-1209.

Student Mentoring

This program is designed to foster development of a one-on-one relationship between a second-level student and a beginning student. This relationship provides a support system for the beginning student as well as an informal channel of communication about academic and social aspects of student life.

With guidance from the coordinator of Student Information, the senior class coordinates the assignment of student mentors to incoming students.

Library Services

The James Frazier Hillman Health Sciences Library is located in Oakland and is available to nursing students. In addition to an extensive book and journal collection, the library offers a full range of reference services including computerized literature retrieval. Students may search the University of Pittsburgh libraries' catalog online by visiting PITTCAT. A student computer lab is located in the School of Nursing.

  • Carnegie Library
  • Library of Health Sciences
  • Hopwood Library - A health resource center for patients and families at UPMC Shadyside.

Study Areas and Lounges

Two student lounges, one on each side of the building, equipped with refrigerators and microwave ovens are available exclusively for student use.

Lockers are available but are limited. Students must provide their own locks.

Health Insurance

All students are encouraged to carry health insurance.  Should the student choose not to carry health insurance, he/she is required to sign a waiver related to expenses. 

All new full-time nursing students are eligible to participate in the UPMC Health Insurance Plan during the new student open enrollment period.  Should a student experience a life changing event, the student should contact the Associate Director – Recruitment, Admissions, and Student Support Services for clarification. Information regarding the student health insurance plan can be found here.

Students with questions may also call the UPMC Health Plan at 1-888-876-2756.


Log on to the LifeSolutions website to learn more about topics pertaining to your life, work, and wellness.

Click Work/Life Portal login and enter the code "shystudent." 

SNAP (Student Nurses’ Association of Pennsylvania)

The goals of the Student Nurses’ Association of Pennsylvania (SNAP) are to introduce student nurses to professional organization membership and promote leadership within its membership. Therefore it is also important to the faculty and administration of UPMC Shadyside School of Nursing to promote membership to SNAP among our students.

Students wishing to attend SNAP related conferences are only eligible to be excused from theory and clinical attendance if they meet the following criteria:


  1. Have a grade of “C” or better in theory.
  2. Provide SNAP faculty advisor with written confirmation from the course coordinator that the above academic requirement has been satisfied.


  1. Be currently passing clinical.
  2. Have no active learning contracts.
  3. At the discretion of clinical instructor, students will substitute clinical observation assignment with clinical days on that current rotation. Any clinical observation assignment should be completed on the student’s own time if found necessary by clinical instructor.
  4. Provide SNAP faculty advisor with written confirmation from the clinical instructor that the above clinical requirements have been satisfied.

If arrangements must be made in advance for a conference, the student’s current clinical practice and theory grade will be the baseline for which the permission will be granted to attend the conference. If the student fails to maintain his/her baseline, the student may not be able to attend the conference. The new clinical instructor may also have to consider a makeup assignment that is individualized to meet that student’s learning needs.

If the conference falls on a test day, the student will follow the exam makeup policy without penalty.

Upon return from conference activity, the student must present to the school information about one of the sessions attended during the conference as directed by the SNAP faculty advisor (i.e. a power point presentation, verbal recount, or poster).

As a member of SNAP, you are provided with the benefits of SNAP and the National Student Nurses’ Association.

Benefits such as:

  • scholarship monies
  • Insight – the bimonthly publication of SNAP
  • leadership opportunities
  • annual state and national conventions
  • NCLEX reviews
  • Imprint – NSNA’s magazine. Written, edited and published by nursing students.
  • reduced rate on books, magazines, and nursing supplies
  • Career Center – visit the NSNA web site for assistance in planning your career and for links to hospitals with staff positions for new graduates and internships
  • Insurance and student loan programs – NSNA offers low-cost malpractice insurance, affordable heath insurance, and a special student loan program just for NSNA members
  • NSNA Partnerships – NSNA members may join participating specialty nursing organizations at reduced dues
  • a voice in Harrisburg and Washington.

How much does it cost to join SNAP?

To become a member of SNAP, it costs $35 for your initial year and $45 each year thereafter. To become a member, complete the membership form and send it via postal mail or email or call 717- 671-7110 for further details.

Ambassador Program


To ease transition into UPMC Shadyside School of Nursing; volunteer ambassadors who have successfully completed the first level nursing courses (NU 100, 101, 102, and 103) will serve as informal mentors/resources for the new students.

The Ambassador Program is organized within SNAP and the Student Support Committee with faculty guidance for development and resources for the ambassador. The Ambassador Program is not a substitute for the Student Counseling Program. The

Ambassador Program will, on a continuous basis, recruit new ambassadors as needed.

Responsibilities of the ambassadors will include:

  • act as a role model
  • meet with the designated new student(s) and establish formal communication methods (recommend utilization of e-mail)
  • reinforce the chain of command process related to problems and issues
  • serve as a resource to new students for basic questions that may include but are not limited to:
    • purchasing books
    • resources in the school and community
    • accessing the system
    • classes and clinical site information
    • study tips
    • survival skills

Participation in the New Student Orientation sessions held twice a year

A tracking process, overseen by the Student Support Committee, will be utilized to monitor the program including student satisfaction and attrition rates.

©  UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences
Supplemental content provided by Healthwise, Incorporated. To learn more, visit Healthwise.org

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

Pittsburgh, PA, USA UPMC.com