Contact UPMC Shadyside Family Health Center

Medical Advice

If you need medical advice from one of our nurses during regular office hours, please call 412-623-2834.

If you have an urgent medical problem that requires medical advice after regular business hours, please call our main number, and you will be connected to our answering service.

Important Phone Numbers

Main number and appointment scheduling 412-623-2287
Prescription refills 412-623-1181
Nurse/medical advice 412-623-2834
Cancellation line 412-623-1183
Referral line 412-623-1184
Billing questions 1-844-591-5949
Hospital business office 412-623-2029
After hours answering service (for urgent problems UPMC only) 412-623-2287

After Hours

We realize that emergencies sometimes occur when the office is not open. For urgent problems, a physician is always on call, including nights, weekends, and holidays.

  • For life-threatening emergencies call 911.
  • For urgent needs after hours, call 421-623-1183 and our answering service will contact the doctor on call.

Directions and Parking

UPMC Shadyside Family Health Center
5215 Centre Ave.
Pittsburgh, PA 15232



Parking is available in the Family Health Center parking lot on Centre Avenue. Parking is free in this lot.

Public Transportation

The Port Authority (PAT) of Allegheny County offers bus service to Shadyside. If you have questions, call the PAT customer service line at 412-442-2000.‚Äč

UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |