UPMC Hamot Visitor Information

Visitors to UPMC Hamot should be 8 years of age or older. Children must be accompanied and supervised by an adult. Special arrangements for younger children may be made with the mutual consent of the nurse manager and the patient or patient's family.

We generally limit visitors to two per patient. Please understand that it may be necessary to restrict visitors to ensure a safe and therapeutic environment for everyone.

UPMC Hamot offers on-campus dining options for hospital visitors, as well as a list of nearby off-campus restaurant choices.

Visiting Hours

Department ​Hours


  • Private rooms: 8 a.m. to 8 p.m.


  • Family and support persons: 24 hours
  • ​Public: 8 a.m. to 8 p.m.


  • Parents: 24 hours
  • ​Public: 8 a.m. to 8 p.m.

​Critical Care Units

8 a.m. to 8 p.m.
Only 2 visitors permitted at a time:

  • Second floor ICU
  • Medical Intensive Care (MICU)
  • Transitional Care Unit (TCU)

Parents only (others by special arrangement):

  • Neonatal Intensive Care (NICU)

Contact Us

UPMC Hamot Operator
Phone: 814-877–6000

Access UPMC Hamot
Customer Service Line
Phone: 814-877–5678

& Trauma Centers (24 hrs.)
Phone: 814-877–6139

Employment Information
Phone: 814-877–7037

Gift Shop
Phone: 814-877–7084

Lost and Found
Phone: 814-877–4167

Phone: 814-877–2563

Patient Accounting &
Credit and Collection
Phone: 814-877–6146

Patient Room Information
Phone: 814-877–7007

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