Crisis Services Acute Need and Diversion Services (CSANDS)

When traditional outpatient crisis care can't meet your needs, Safe Harbor's Crisis Services Acute Need and Diversion Services (CSANDS) can help.

CSANDS is a 30-day program for adults, age 21 years or older, that includes:

  • Therapy
  • Crisis follow-up services
  • Medication management

The CSANDS program's quick and intensive access to a crisis situation that could lead to:

  • Inpatient hospitalization
  • Job loss
  • Other life disruptions 

To refer someone to CSANDS, call Crisis Services at 814-456-2014. Crisis staff will meet with the person to make sure CSANDS is the right program, or enroll them in one more suitable.

Crisis Therapy Services

CSANDS offers a more intensive level of outpatient services for those who need it.

Therapists can meet program participants up to twice a week either:

  • In their homes
  • In the community
  • At Safe Harbor.

Our master-level therapists have training to work with a variety of issues for those in a crisis.

CSANDS Crisis Follow-Up Care

Follow-up coordinators will make sure services and supports are in place to provide patients with every opportunity to succeed.

During this short-term and focused program, follow-up coordinators will:

  • Coordinate all providers.
  • Coordinate releases of information and record needs.
  • Make referrals.
  • Help people get to appointments.
  • Assist in accessing benefits.
  • Provide ongoing crisis counseling.

Psychiatric Services

CSANDS participants receive quick access to providers so they can get their medication needs met.

They also have longer appointments up to once a week during their time in CSANDS. This allows the chance to discuss and monitor medications.

Who Should I Refer to CSANDS?

Eligibility criteria

To be eligible for CSANDS, a person must be experiencing one or more of the following:

  • At risk for inpatient stay.
  • At risk for job loss/life disruption due to symptoms.
  • Open to crisis services.
  • In need of further supports to stabilize the problem.
  • In need of immediate access to crisis care.
  • Have coexisting substance abuse, medical, MR, forensic, homelessness.

CSANDS exclusion criteria

People will be ineligible for CSANDS due to:

  • Safety risks deemed inpatient level. We will help clients find this level of care.
  • Involuntary — the client must wish to receive these services.
  • Having existing blended case management services.

Contact CSANDS

To refer someone or learn more about CSANDS, call Crisis Services at Safe Harbor Behavioral Health of UPMC Hamot at 814-456-2014.

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