After Your Stay at UPMC McKeesport

Patient Survey

After your discharge, you may receive a survey form in the mail. The patient survey is our tool to know what we are doing well, and where we need to improve. It is your tool to let us know how we cared for you. Your response is important to us. If you receive a patient survey, we encourage you to complete it honestly and return it in the envelope provided.

Home Care

After returning home from their hospital stay, some patients receive follow-up care in their home. Read more about UPMC’s home care services.

UPMC’s Staying at Home program offers services for those who need some assistance but want to continue living in their own homes.

Home Medical Equipment

Some patients need wheelchairs, special bathroom supplies, hospital-type beds, or other medical equipment when they go home. Read more about medical equipment.

Long-Term Care

Not all patients go back home immediately after a hospital stay. Read more about skilled nursing or assisted living.

Rehabilitation

Many patients continue their recovery with the services of physical and occupational therapists and other rehabilitation professionals. Read more about UPMC Centers for Rehab Services.

Patient Satisfaction

UPMC prides itself on providing quality care to patients. All UPMC hospitals are accredited by the Joint Commission on Accreditation of Healthcare Organizations. If you have any concerns about patient care or safety in one of our hospitals, please contact the hospital’s Patient Relations office or the hospital’s management. If you have done so and believe that the hospital has not addressed your concerns, you may contact the Joint Commission’s Office of Quality Monitoring at 1-800-994-6610 or complaint@jcaho.org.

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