Navigate Up

UPMC Mercy’s Mission, Vision, and Values

Our Mission

Mercy. Compassionate, Quality Care and Reverence for All.

Our Vision

UPMC Mercy in partnership with the Catholic Church will be a transforming and healing presence in the Pittsburgh Region. Our health care providers and valued associates will deliver clinical and service excellence with an unwavering commitment to everyone we serve, especially those who are poor and vulnerable.

Through our efforts, we will create healthier communities with enhanced access to care by providing a continuum of health care services, professional and community education, and tireless service to all.

Our Values

Quality and safety

We create a safe environment where quality is our guiding principle.

Dignity and respect

We treat all individuals with dignity and respect.

Caring and listening

We listen to and care for our patients, our health plan members, our fellow employees, our physicians, and our community.

Responsibility and integrity

We perform our work with the highest levels of responsibility and integrity.

Excellence and innovation

We think creatively and build excellence into everything that we do.

UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |