Volunteering at UPMC Mercy

When you volunteer, you join over 400 community members who donate their time and talents and have a desire to be of service to support UPMC Mercy’s mission of compassionate care for the sick and suffering.

Perks of Volunteering

  • Free parking
  • Free meal voucher up to $6 on volunteer days

Other benefits include:

  • Helping others
  • Gaining worthwhile career experience
  • Making lasting friendships

Volunteer Requirements at UPMC Mercy

  • Must be 15 years of age or older.
  • Commitment of four hours a day.
  • An interview to be accepted into the program.
  • Attend orientation where a volunteer coordinator will match your interests and schedule with the hospital's needs.
  • Submit required paperwork provided by Volunteer Coordinator.
  • Have a valid Social Security Number.

Volunteer Opportunities at UPMC Mercy

See below for some of the ways you can volunteer to help patients, families, and UPMC staff.

Not all opportunities listed are available at all times. Opportunities will be discussed in further detail during the interview process.


Clerical volunteers will be responsible for filing, organizing, and working on various projects throughout the hospital.

Emergency Department

Assist the staff by providing comfort measures for patients. Cleaning and sanitizing equipment, stocking supplies and other various tasks.

Nursing Unit

Nursing Unit Volunteers will assist in various ways including checking in on patients, restocking medical supplies, providing comfort items to families and patients, etc.

Pet Therapy

Trained and certified Pet Therapy animals and their owners visit patients and staff throughout the hospital. Our Pet Therapy dogs always bring a smile to everyone who sees them!

Physical Therapy/Occupational Therapy

Volunteers will assist the physical therapist, occupational therapist, assistant, or aide with patient care. There is no direct one-on-one patient care. Duties may include changing treatment tables, putting equipment away, and sanitizing equipment. This is mostly for college students who are pursuing a PT/OT degree.


The prospective shadow is responsible for reaching out to the professional that they would like to shadow. Once an agreement has been made, please contact our Volunteer Services Office where you wish to shadow for the necessary shadowing paperwork.

You can complete multiple shadowing experiences but cannot exceed the 12 hour limit with any single professional. Along with the completed paperwork, a TB test and influenza vaccine are required.

Apply to volunteer at UPMC Mercy.​​

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