Resources for Patients and Visitors at UPMC Presbyterian

A large part of the care we provide at UPMC Presbyterian is to help our patients and their families become familiar with the hospital's services and amenities during their time with us.

Find details:

Information Desks

​Location ​Hours
UPMC Presbyterian main lobby — hospital's main information desk
  • Weekdays: 5:30 a.m. to 9 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 8:30 a.m. to 5 p.m.

Presbyterian — 3rd floor

  • Weekdays: 8 a.m. to 4p.m.

Montefiore — 7th floor main lobby

  • Weekdays: 6 a.m. to 9 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 8:30 a.m. to 5 p.m.

Falk Clinic

  • Weekdays: 8 a.m. to 4 p.m.

Off-hours contact information

If you need information during off hours at the:

  • Main information desk, call 412-647-2345.
  • Other information desks, call the phone number on the sign located at that desk.

Parking Validation

To validate your parking ticket, go to the:

  • Main information desk in UPMC Presbyterian's main lobby.
  • UPMC Montefiore 7th floor main lobby.

An attendant is available 24 hours a day. 

Interested in Joining our Patient and Family Advisory Council?

You can share your recent hospital experiences with us by applying for our Patient and Family Advisory Council​. By becoming a member of our Patient and Family Advisory Council, you will represent the voice of our patients and their family members.

Your feedback will be used to work with our doctors, nurses, and hospital leaders to help improve patient and visitor experiences. 

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

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