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Resources for Patients and Visitors at UPMC Shadyside

At UPMC Shadyside, it is important to us that you feel as prepared as possible before your appointment or procedure, or if you are visiting a loved one.

Our Patient and Visitor Resources website is meant to provide you with the information you need, no matter what your reason is for coming to UPMC Shadyside.

We provide information for patients that will help relieve the stress of getting ready for a trip to the hospital. We also provide guidance on what to expect while patients are at the hospital and what to do after their stay.

We also provide information for families and visitors, whose presence is essential to the healing process of our patients. We want them to feel as welcome as possible while they are visiting their loved ones, so we provide details on our services and amenities as well as help in finding a place to stay and how to get around the city.

Additional Resources for Patients and Visitors of UPMC Shadyside

Download and view these documents with helpful information about UPMC Shadyside.

Interested in Joining Our Patient and Family Advisory Council?

You can share your recent hospital experiences with us by applying for our Patient and Family Advisory Council.  Your feedback will be used to work with our doctors, nurses, and hospital leaders to help improve patient and visitor experiences.​

By becoming a member of our Patient and Family Advisory Council, you will represent the voice of our patients and their family members.

Learn more about our Patient and Family Advisory Council.

Contact Us

UPMC Shadyside
5230 Centre Avenue
Pittsburgh, PA 15232

Phone: 412-623-2121

General Visiting Hours:
24-hour open visitation

View additional visitor information »

Send a patient a free, hand delivered E card

 Visit our online gift shop - free same day delivery to patients

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

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