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Amenities at UPMC Shadyside

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Dining and Snack Options

Cafeteria at UPMC Shadyside


​Posner Tower, first floor, across from Lori's Gifts.


Open for breakfast, lunch, and dinner:

  • Monday through Friday: 6:15 a.m. to 7 p.m.
  • Saturday and Sunday: 6:15 a.m. to 7 p.m.
  • Holidays, holiday weekends: 6:15 a.m. to 5 p.m.


  • Traditional meals
  • Takeout items
  • Full menu available until close

West End Café


​West Wing lobby at UPMC Shadyside.


  • Monday through Friday: 6 a.m. to 5 p.m.
  • Saturday and Sunday: closed


  • Specialty drinks
  • Salads
  • Sandwiches

Café at Hillman


​Hillman Cancer Center, level one.


  • Monday through Friday: 7 a.m. to 4 p.m.
  • Saturday and Sunday: closed


  • Both cold and hot foods

Vending areas

Vending machines with cold food items are located throughout the UPMC Shadyside campus.

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Gift Shops

Lori's Gifts at Shadyside


​Posner Tower, first floor.


  • Monday through Friday: 8 a.m. to 8 p.m.
  • Saturday and Sunday:  9 a.m. to 7 p.m.
  • Closed for all legal holidays



Online Shopping: To shop and order items for your loved ones, visit our online shop​.

Download this sample order form (PDF) for more information.

Lori's Gifts at Hillman Cancer Center


​Hillman Cancer Center, ground level, off the lobby.


  • Monday through Friday: 9 a.m. to 3 p.m.
  • Weekends and holidays:  closed




  • Specialty lotion for cancer patients
  • Inspirational gifts
  • Jewelry and handbags
  • Greeting cards
  • Magazines
  • Snack food and other sundry items

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Banking Machines (ATMs)

For your convenience, bank machines are available in two locations:

  • Cancer Pavilion, first floor, near the visitor elevators
  • Shadyside Medical Building, first floor, across from the Hopwood Library
  • Hillman Cancer Center, ground floor, near the gift shop

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Wireless Internet Access

UPMC Guest at UPMC Shadyside is free of charge.


  • Devices are able to connect to the Internet via a public wireless network.
  • You will be required to agree to the Acceptable Use Policy each time you access the Internet.

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The Hopwoo​d Library offers a wide selection of books, pamphlets, magazines, newsletters, and videos in commonly used language about:

  • Diseases
  • Chronic conditions
  • Drugs
  • Tests and procedures
  • Treatments
  • Wellness

Computers (including wheelchair-accessible) are available for online searches.

Professional library staff can help patients and visitors find the information they need. The library has alcoves for more private viewing or reading and photocopy services are available.

The Hopwood Library is open weekdays from 8:30 a.m. to 5 p.m. If you have any questions, please call 412-864-6781.

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Gardens, Chapel, and Meditation Area

  • The Hopwood Garden and atrium is off of the ground level of Hillman Cancer Center at UPMC Shadyside.
  • An interfaith chapel is located in Posner Tower on the first floor. Prayer books, Bibles, and electric Sabbath candles are available on request.
  • The Hulme Meditation Area is a quiet place for reflection and relaxation. It is located near the Hopwood Garden and atrium on the ground level of Hillman Cancer Center.
  • The Japanese Garden is located in front of the main hospital entrance (Centre Avenue) at UPMC Shadyside.

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Blood Donation Center

In collaboration with Central Blood Bank, UPMC Shadyside houses an on-site blood donation center. The blood donation center helps to ensure that an adequate blood supply is available for those in need.

Every Friday, from 8:30 a.m. to 3:30 p.m., our weekly blood drive is open to all patients, families, and staff.

For more details or for an appointment, call toll-free 1-866-DONORS-1 (366-6771).

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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