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UPMC Media Relations

UPMC Presbyterian/Shadyside Hospital Receive Consumer Choice Award from National Research Corporation

PITTSBURGH, September 15, 2003 UPMC Presbyterian / Shadyside Hospital has been named a 2003 Consumer Choice Award winner by the National Research Corporation. This is the fifth year in a row that the hospital has been named to the prestigious list.

The award placed UPMC Presbyterian/Shadyside among the nation's top 175 hospitals consumers chose as having the highest quality and image in 100 metropolitan areas throughout the United States.

Each year the National Research Corporation, which measures health care performance, honors the U.S. hospitals most preferred by consumers for overall health care services. The award is based on a national survey of more than 140,000 households.

According to the National Research Corporation, the consumer assessment is the most comprehensive in the industry by taking into account physician and hospital satisfaction assessments, hospital image and preference ratings, health plan, health status and chronic condition profiles and consumer trust and confidence in health care.

The winners of the award were announced in the Sept. 15 issue of Modern Healthcare Magazine.

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