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ISMETT is First in Europe to Adopt Key Analytics Technology for Understanding Quality, Effectiveness of Care

PITTSBURGH, Sept. 10, 2015ISMETT, a leading transplant hospital in Palermo, Italy managed by UPMC, is the first health care provider in Europe to adopt a software technology called Crimson that is designed to help improve the quality and effectiveness of care.
Provided by the Advisory Board Company and used by UPMC for nearly four years in the U.S., Crimson allows sophisticated analyses of such key health care indicators as readmission rates, lengths of stay and patient safety events, not only for the entire hospital but by physician, service line and disease. The data can then be compared to results at more than 1,200 other hospitals using Crimson nationwide, including those within UPMC’s 21-hospital system.
“Improving the cost and quality of health care is an imperative worldwide,” noted Bruno Gridelli, M.D., executive vice president of UPMC International Services and chief executive officer of ISMETT. “We are planning to use this new tool to further enhance the quality of our patient-centered care and our already high efficiency. Hopefully, this will become a model that can be used more widely in Italy, as government leaders look for more efficient ways to provide health care in a difficult economic environment.”
Crimson also is expected to make it easier for ISMETT to meet mandates for Joint Commission International (JCI) accreditation, which requires sharing of physician-specific data and quality and utilization metrics to drive improvement.  Doing such work previously was more difficult and labor-intensive. In 2010, ISMETT was the first hospital in southern Italy to receive JCI accreditation, based on an extensive review of its patient safety and quality standards and processes.
UPMC staff from Pittsburgh helped ISMETT to implement the Crimson tool. “We see learning opportunities for both ISMETT and UPMC in Pittsburgh as we share and compare data that will improve the way that we care for patients,” said Kevin Quinn, manager of decision support at the Wolff Center of UPMC, which works to improve the way the health system delivers care to patients through innovation, education and data analytics. “We can drill down to see why the length of stay for a certain procedure or readmission rate might vary from hospital to hospital and look for best practices that we can share worldwide.”
Formally known as the Istituto Mediterraneo per i Trapianti e Terapie ad Alta Specializzazione, ISMETT has performed more than 1,600 transplants since it began operations in 1999 and tens of thousands of high specialty procedures, including cardiothoracic and cancer surgeries. An example of innovative and efficient clinical management, ISMETT is a public-private partnership between UPMC and the Region of Sicily, through ARNAS Civico hospital in Palermo. ISMETT is the only hospital in Italy designed and intended exclusively for solid organ transplantation and highly specialized therapies. It boasts patient survival rates that are among the best in Europe and treats more than 30,000 patients a year with severe organ disease.

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