Navigate Up

​Patient Financial Services Center

As part of UPMC’s commitment to provide health care services regardless of ability to pay, UPMC created a Patient Financial Services Center to assist uninsured and underinsured individuals and families with paying for urgent and medically necessary services.

The Patient Financial Services Center (PFSC) will proactively assist patients in applying for governmental assistance, specifically state Medical Assistance (MA) programs.

Patients can contact UPMC’s PFSC specialists by phone or may request an appointment.  Specialists evaluate the patient’s potential for medical assistance eligibility and, if applicable, will help with the application process.

If the patient does not qualify for medical assistance, then specialists will offer payment plans or familiarize the patient with the Financial Assistance Program.

Patients can obtain a financial assistance application at any UPMC facility, on the Financial Assistance Program website, or by calling the UPMC PFSC at 1-800-371-8359.

For additional information regarding the Patient Financial Services Center or to request assistance with your medical assistance or financial assistance application, please contact one of our representatives toll- free at 1-800-371-8359 or by email to patientfinancialservicescenter@upmc.edu.

©  UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences
Supplemental content provided by A.D.A.M. Health Solutions. All rights reserved.

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

© UPMC
Pittsburgh, PA, USA UPMC.com