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​Patient Financial Services Center

As part of UPMC’s commitment to provide health care services regardless of ability to pay, UPMC created a Patient Financial Services Center to assist uninsured and underinsured individuals and families with paying for urgent and medically necessary services.

The Patient Financial Services Center (PFSC) will proactively assist patients in applying for governmental assistance, specifically state Medical Assistance (MA) programs.

Patients can contact UPMC’s PFSC specialists by phone or may request an appointment.  Specialists evaluate the patient’s potential for medical assistance eligibility and, if applicable, will help with the application process.

If the patient does not qualify for medical assistance, then specialists will offer payment plans or familiarize the patient with the Financial Assistance Program.

Patients can obtain a financial assistance application at any UPMC facility, on the Financial Assistance Program website, or by calling the UPMC PFSC at 1-800-371-8359.

For additional information regarding the Patient Financial Services Center or to request assistance with your medical assistance or financial assistance application, please contact one of our representatives toll- free at 1-800-371-8359 or by email to

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