A Network of Hope and Help

re:solve Crisis Network: Call before a crisis becomes a crisis.A concerned mother wanted help for her son, a college student who was struggling with addiction. From the moment re:solve Crisis Network’s mobile crisis team met with him, her son’s recovery began. A woman couldn’t share her feelings of despair with friends and family. She connected with re:solve Crisis Network and is now getting help, finding support from her loved ones, and has hope for her future.

Crisis Services Close to Home

These individuals were facing a crisis and they turned to re:solve Crisis Network for help. A partnership between Western Psychiatric Institute and Clinic of UPMC and Allegheny County, re:solve Crisis Network offers a unique combination of crisis services and comprehensive behavioral health services to residents of Allegheny County.

Staffed by trained counselors, re:solve Crisis Network can help people through confidential telephone counseling, mobile crisis teams that travel anywhere in Allegheny County, or at re:solve Crisis Network’s center at 333 North Braddock Ave. near the North Point Breeze section of Pittsburgh. re:solve Crisis Network provides flexible, effective services, offering safety, interventions, and an environment for recovery.

Hope and Help When You Need It

re:solve Crisis Network began operation in July 2008 and since has received nearly 50,000 crisis calls and provided phone counseling to more than 19,800 people. The mobile crisis team has made over 7,600 mobile visits to 4,960 adults and 7,620 children. Their crisis experts have met community needs arising from situations such as the Stanton Heights police shooting, the LA Fitness shooting, and the Turtle Creek flooding, in addition to providing outreach to schools that have experienced tragedies.

“re:solve Crisis Network has been built on the ability to understand and respond to the very unique and individual needs that we have as human beings and experience as crises in our lives. It’s important for people to understand that no matter what their situation is, how great or small, they don’t need to go it alone. There is always hope and help when you need it,” says Ellie Medved, RN, MSN, vice president, Ambulatory and Crisis Operations, Western Psychiatric Institute and Clinic of UPMC.

Any Day, Any Time, for Any Reason

re:solve Crisis Network offers crisis services 24 hours a day, 365 days a year, regardless of age, ability to pay, or history of using behavioral health services. The goal is to help resolve a crisis before it becomes a bigger crisis. Help is available any day, any time, for any reason. Contact the re:solve Crisis Network at 1-888-7-YOU CAN.

When Weight Loss Goes Too Far… There’s COPE

Caitlyn* was ambitious and headed for success. It was no surprise that when Caitlyn dieted, she was obsessive about counting every calorie. Her exercise routine was excessive, even when she hadn’t eaten much. Caitlyn’s mood swings became apparent and she seemed anxious and irritable most of the time. Her parents called COPE and, after an assessment, Caitlyn was admitted to the inpatient unit. It’s taking time, but Caitlyn is beginning to enjoy life again.

Caitlyn found the expertise and level of behavioral health and medical treatment she needed for her eating disorder at the Center for Overcoming Problem Eating (COPE) at Western Psychiatric Institute and Clinic of UPMC.

With a full spectrum of services, including inpatient, outpatient, and intermediate levels of care, COPE provides comprehensive assessment and evidence informed treatment for individuals of all ages at any stage of an eating disorder. In addition to providing clinical care, COPE is involved in NIH-funded research studies designed to improve understanding and treatment of anorexia nervosa and bulimia nervosa.

COPE specialists will answer questions, offer information, and help determine if referral to COPE would be beneficial.

For more information, call 1-877-624-4100.

* Caitlyn is a fictional patient who is representative of the types of symptoms and conditions that COPE handles. 

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