UPMC HealthTrak is now part of MyUPMC.

UPMC HealthTrak Lets You Manage Your Health Care Online

Computer monitor displaying UPMC HealthTrak.Keeping track of health issues, test results, and medications is challenging for Sandy Hogue*, who is disabled and chronically ill. Because she must rely on cabs for transportation, seeing a primary care doctor can be an all-day affair.

That’s why she was eager to sign up for UPMC HealthTrak, an Internet-based service that enables patients to receive and manage information about their health. Sandy uses it to monitor her glucose and high cholesterol levels, check test results, make appointments, renew prescriptions, and diagnose medical conditions — all from the comfort of her home in Westmoreland County.

“It’s a good system. I get the medical treatment I need faster without spending a day traveling around,” says Sandy. “It keeps me in contact with my doctor and helps me monitor my medical conditions. And if I have anything contagious, like the flu, it prevents me from infecting other people.”

More patients choosing HealthTrak

Approximately 42,000 UPMC patients have signed on to HealthTrak, which gives them secure electronic access to their medical records, medications, and other information. HealthTrak recently was expanded to include eVisits — an online digital house call — with a primary care physician.

During an eVisit, patients select a symptom and complete an interactive questionnaire. A UPMC doctor then reviews the information and makes a diagnosis. If medication is needed, a prescription can be sent electronically to the patient’s pharmacy.

Oakmont resident Mark Gleeson* uses HealthTrak primarily to keep track of his medical records. In October, when the computer-savvy 83-year-old came down with a cough and cold late in the day, he decided to “see” a doctor via eVisit. Within an hour of completing the questionnaire, a UPMC doctor responded with medical instructions and a prescription for his sinus infection and chest congestion. “It was so convenient, and it worked! Within three days, I felt good as new,” Mark says.

Convenience and comfort

As a graduate student, Robin Sales* relied on HealthTrak to connect with her hometown doctor while attending school in Nevada. Now a young professional living in New York City, she continues to use the online service for eVisits, to fill prescriptions, and access her medical records.

“It’s comforting. Having easy access to a doctor back home gives me the chance to find the right doctor for me locally, without rushing into it. It’s one less thing to worry about,” she says.

Robin, who first used eVisit to consult a doctor about an eye infection, says the online questionnaire asks the same questions the doctor would ask at an appointment. When she needs medicine, her doctor in Pittsburgh faxes the prescription to her New York drug store two minutes away.

“HealthTrak is great for college students who are far from home, the elderly, and other people who have trouble getting to the doctor. It doesn’t take the place of going to the doctor for regular check-ups, but it’s very useful,” Robin says. “If only UPMC could figure a way for me to see my dentist online!”

* These patient’s treatment and results may not be representative of similar cases.

UPMC HealthTrak Benefits

Manage your health from home with HealthTrak. Here’s what you can do online:

  • Send a message to your doctor
  • View medical records and test results
  • Renew prescriptions
  • Track current health issues such as glucose levels and blood pressure
  • Request appointments
  • Ask billing questions
  • “See” a doctor (digital house call)

For more information or to sign up, visit UPMCHealthTrak.com.

©  UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences
Supplemental content provided by A.D.A.M. Health Solutions. All rights reserved.

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

© UPMC
Pittsburgh, PA, USA UPMC.com