Visiting UPMC Horizon
With campuses in Shenango Valley and Greenville, UPMC Horizon offers Mercer County residents services that include cardiology, oncology, orthopaedics, ophthalmology, bariatric surgery, wound care, sleep medicine, and women's health. UPMC Horizon is named among the 100 top medium-sized community hospitals in the mid-Atlantic United States.
Family House, established in 1983, is a non-profit licensed organization that provides a special ‘home away from home’ for patients and their families who must travel to Pittsburgh for treatment of serious or life-threatening illnesses. By providing a supportive, home-like environment, Family House strives to make a difference in the quality of the families’ lives while they are in Pittsburgh. Located in the Oakland and Shadyside sections of Pittsburgh, Family House operates four free-standing houses (Family House Shadyside, Family House McKee, Family House Neville and Family House University Place) with a total of 160 guest rooms. For housing information, please call 412-647-7777 or visit www.familyhouse.org/accomodations.asp.
Guidelines for Your Visit
In the interest of supporting patient recovery, rest, and privacy, visitors are generally limited to two per patient at any one time. Visitors are asked to be considerate of the patient's condition in the length of their visit. The patient will enjoy a visit more when he or she is fully recovered. Visitors are also asked to be considerate of other patients. When a physician comes to the bedside to provide professional services, visitors are respectfully requested to leave the room.
Children under five years of age may not visit in the hospital except by special permission.
On the day of surgery, members of the immediate family may visit in all patient units prior to scheduled visiting hours unless the physician deems otherwise.
Private Rooms - 9 a.m. to 8 p.m.
Semi-private Rooms - 12 p.m. to 8 p.m.
Parents may visit their children from noon to 8 p.m. They may also visit throughout the day and night. The only restriction is that only one parent or designee may stay overnight.
Fathers may visit anytime. Other visitors — including siblings, adults, and children over age 5 — may visit from noon to 8 p.m.
Critical Care Unit
Immediate family may have a 30-minute visitation at 10 a.m., 2 p.m., and 7 p.m. Only two members of the family are permitted at the bedside during the visiting time.
Transitional Care Centers
Family and friends may visit from 11 a.m. to 8 p.m.
Family and friends may visit from 4 to 8 p.m., Monday through Saturday. On Sunday, the visiting hours extend from 2 to 8 p.m.
These hours may be altered and/or adjusted to meet the needs of each individual patient and his or her family members.
The Sunny Horizons Gift Shop at the Greenville campus and the Hospitality Shop at the Shenango Valley campus are staffed by hospital employees and volunteers and operated by the UPMC Horizon Greenville Auxiliary and the UPMC Horizon Shenango Auxiliary, respectively. Both shops offer snack bars and sell newspapers, magazines, and gift items, including cards, balloons, and flowers.
Proceeds from the gift shops are given to the hospital for equipment and services to benefit patients.
Gift Shop Hours
Monday through Friday,
9 a.m. to 8 p.m.
Saturday and Sunday,
12:30 to 5 p.m.
Monday through Saturday, 9:30 a.m. to 8 p.m.
Sunday, 1 to 5 p.m.
Send an E-Card
UPMC Horizon offers friends and family members the opportunity to send their loved one an e-card while he or she is a patient. Choose from a selection of get well, happy birthday, new baby, and holiday greetings. To take advantage of this free service, visit the UPMC E-Card website.
Free parking is available to visitors at both the Greenville and Shenango Valley campuses.
Visitor parking is available in the west parking lot on North Main Street, west of the designated Outpatient Center parking lot. Parking also is available in the lower east lot at the rear of the hospital, off Leech Road, between 6 a.m. and 8:30 p.m. every day.
Visitors should use the west parking lot between 8:30 p.m. and 6 a.m. and enter through the Emergency Department. Please use the main lobby entrance during all other hours.
Shenango Valley Campus
The visitor parking lot is located in the front of the hospital. Please enter through the main lobby between 6 a.m. and 8:30 p.m. and through the Emergency Department between 8:30 p.m. and 6 a.m.
Upon request, Security offers an evening escort service from the hospital to the parking lots. To request an escort, dial “0” for the operator and ask for Security.