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Visiting a Patient at Western Psychiatric Institute and Clinic of UPMC

Western Psychiatric has long been a leader in the treatment of mental illness and addiction, and is one of the nation’s most respected hospitals for behavioral health care. Western Psychiatric is located in the Oakland section of Pittsburgh, near the University of Pittsburgh. 


Family House, established in 1983, is a nonprofit licensed organization that provides a special "home away from home" for patients and their families who must travel to Pittsburgh for treatment of serious or life-threatening illnesses. By providing a supportive, home-like environment, Family House strives to make a difference in the quality of the families’ lives while they are in Pittsburgh. Located in the Oakland and Shadyside sections of Pittsburgh, Family House operates four free-standing houses (Family House Shadyside, Family House McKee, Family House Neville and Family House University Place) with a total of 160 guest rooms. For housing information, please call 412-647-7777 or visit the Family House website.

Visiting Hours

Visiting hours vary on each of the hospital’s units. Please check with the patient or a family member to learn more about visiting hours. 


Several garages are conveniently located near Western Psychiatric, including the Presby Garage located on Lothrop Street, across from the main driveway entrance to UPMC Presbyterian hospital. The garage is open 24 hours a day.

Valet service operates from the UPMC Presbyterian driveway and can be used by patients of and visitors to Western Psychiatric. Valet service is available from 6 a.m. to 10 p.m. on weekdays. On weekends, valet parking service is available only for emergency patients and patients with state-approved placards indicating handicap. Valets are not permitted to accept tips.

After 5 p.m. and on weekends, free parking is available on the roof of the parking garage behind Western Psychiatric. To enter the lot, travel up DeSoto Street and turn right into the third driveway (the last driveway before the Petersen Events Center). Stop at the booth and tell the attendant you are visiting a patient. The attendant will admit you to the lot.

UPMC's Blue Shuttle runs weekdays from 6 a.m. to 6 p.m. It loops the Oakland campus every 40 minutes. If you have questions about these services, call Parking Operations at 412-647-3194.

Additional Parking Resources

Western Psychiatric Institute and Clinic of UPMC

3811 O’Hara St.
Pittsburgh, PA 15213-2593


Learn More About This Hospital

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Pittsburgh, PA, USA