Navigate Up

resolve Crisis Services for Law Enforcement

As a law enforcement officer, you may face people who need mental health stabilization services. Knowing how to respond is often tough, even when you've had training to handle these scenarios.

A police referral to resolve Crisis Services can sometimes be the difference between someone receiving mental health care and serving jail time.

When You Might Refer Someone for Mental Crisis Help

Because of your visibility in the community, you're well-placed to offer information about our crisis services and provide referrals.

You can refer any resident of Allegheny County to our services, 24-hours a day. Or, you can urge them to call us at 1-888-7-YOU-CAN (796-8226) or visit our walk-in center.

Situations to refer someone to resolve Crisis Services may include:

  • Domestic disputes (including those involving teens).
  • A homeless person who is mentally ill.
  • A person who has called and asked you to check on a family member or friend in their home.

Or maybe you know community members who often seem to be struggling. They may want help but aren't sure where to go.

You can refer them to us, and we'll do what we can to help these people. Our services are free, regardless of ability to pay.

Other Ways We Can Help Law Enforcement

As a resource for Allegheny County, resolve Crisis Services can help you in the following ways.

Mobile crisis team

Our mobile crisis team has experience in de-escalation. We will travel anywhere within the county to aid police in volatile situations where a mental health professional can intervene.

Sometimes police have no other option than to arrest those who are mentally ill. Part of our mission is to change this when we're able to do so.

You can engage our mobile unit yourself or through 911 services.

Formal crisis training for police departments

We don't schedule regular training courses, but we can connect you to the proper training for dealing with people in crisis.

We can also offer seminars to law enforcement and other professionals, as well as on-site and in-house training.

Contact resolve Crisis Services

Call our hotline for 24-hour crisis help at
1-888-7-YOU-CAN (796-8226)
.

For more information and non-urgent matters, call
412-864-5004 or email resolve Crisis Services.

Walk-in crisis center

333 North Braddock Ave.
Pittsburgh, PA 15208

Learn More About resolve

UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit www.healthwise.org

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

UPMC
Pittsburgh, PA, USA | UPMC.com