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Your Visit

To schedule an appointment with the UPMC Center for Care of Infectious Diseases, call 412-647-7228. If you are a new patient, please mention this when making your first appointment with us.

Please arrive at our office 15 to 20 minutes prior to your appointment to complete your registration and insurance forms.

What to Bring to Your Appointment

If they have not already been sent to our office, please remember to bring your:

  • Physician referral
  • Insurance and identification cards
  • Co-payment
  • Medical records
  • Lab reports
  • X-rays, MRI, or CT scans

Insurance or Payment Questions

We accept most medical insurances at the UPMC Center for Care of Infectious Diseases.

The UPMC Pittsburgh AIDS Center for Treatment (PACT) will provide medical care and support services, regardless of the patient’s ability to pay. Our program receives federal funding through the Ryan White CARE Act. These funds support the medical care and prescriptions for HIV-infected individuals who do not have health insurance or are under-insured. A medical case manager will help you determine if you qualify for this assistance.

On the day of your appointment, you will be responsible for your co-payment or any out-of-pocket expenses for services that your insurer does not cover.

If you have questions about accepted insurance or payment policies, please contact our office at 412-647-7228.

Paying Your Bills Online

To pay your bill online, visit UPMC's safe, secure patient payment website at our safe, secure patient payment website.

Contact Us

UPMC Center for Care of Infectious Diseases
Falk Medical Building
Seventh Floor
3601 Fifth Ave.
Pittsburgh, PA 15213


Pittsburgh AIDS Center for Treatment Clinic
Phone: 412-647-7228

UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

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