Injury Management Services
HAPPI provides comprehensive evaluations and treatment of all work-related injuries and illnesses on a walk-in basis, Monday through Friday from 8:00 a.m. to 4:30 p.m.
We also schedule and manage follow-up care.
Because of our affiliation with UPMC Urgent Care Centers, we can extend initial care to evenings, weekends, and holidays by adding our Urgent Care Centers to your panel of preferred medical providers.
Urgent Care provides initial injury coverage until 9:00 p.m., 7 days a week, with follow-up care provided at HAPPI
HAPPI's medical providers render treatment using UPMC’s proprietary Quality Care Solutions, which relies on evidence-based treatment consistent with practice guidelines from the American College of Occupational and Environmental Medicine.
Our providers are committed to returning injured workers to full occupational duties within benchmarks established by nationally recognized duration of disability guidelines. For those with musculoskeletal impairment that affects their ability to safely perform the essential functions of their job, we will recommend modified duty work.
Following specific employer protocols, we ensure compliance with company policy.
Workers’ Compensation Panel of Preferred Medical Providers
Pennsylvania law allows employers to post a workers’ compensation panel of preferred medical providers. Employees are to seek care from these providers for the first 90 days of treatment.
If you don’t have a panel, would like to learn more about the benefits of establishing one, or are interested in updating an existing medical panel, please contact HAPPI directly at 724-772-5400.
We have established relationships with medical providers in the community who provide evidence-based treatment and focus on returning employees to work.
We customize our communications according to your needs, including the option of auto-communication by fax or email. Our provider will routinely place a telephone call to the employer representative after the initial evaluation so that the employer understands the diagnosis and can ask any questions relevant to return to work issues and the proposed treatment plan.
HAPPI predicates success on the primary care or gatekeeper medical model, monitoring all panel referrals for diagnostic imaging, procedures, physical therapy, and specialty care.
This model helps to control medical utilization costs and duration of disability.
Should an employee need a referral for these services, HAPPI staff will assist in securing the appointments while adhering to all panel guidelines.
To learn more about injury management or to make an appointment at HAPPI, call 724-772-5400.