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Life Changing Is … Raising Your Hand When Needed

Jim Hee, Senior Category Lead, UPMC Supply Chain Management

“I saw that this was something that needed to be done”

Jim Hee knows how to keep supply chains running smoothly. In his first job working in a bakery, he ultimately ended up overseeing purchasing – and doing all orders manually.

“Now that I look back on it, it was kind of daunting considering there was no technology to really support it,” he says.

Challenges continue to drive Jim. When the COVID-19 pandemic hit, he wanted to help in whatever way he could – beyond his typical role of looking for suppliers and negotiating contracts.

During the pandemic, Jim volunteered to work inside UPMC Shadyside for several weeks and distribute critical products to clinicians. Because usual transportation companies weren’t permitted, Jim’s work proved necessary.

Jim saw his work as part of UPMC’s overall mission.

“Our obligation is with the community,” Jim says. “You look at the history of UPMC, you look at the University of Pittsburgh, at Jonas Salk, everything we’ve done in the areas of health care. I’m never going to make a vaccine, but what I can do is make sure that people who are doing that have what they need to support them.”

At UPMC, Life Changing Medicine is stepping up when needed.

Stories like this one have helped UPMC earn local, national, and global honors over the years. See how our commitment to Life Changing Medicine continues to receive recognition.