Navigate Up

Quality, Safety, and Innovation at UPMC

UPMC’s goal — to deliver the right care, in the right way, at the right time to every patient — is a powerful promise. It requires the expertise, commitment, coordination, and innovative ideas of many to achieve. Our mission is to always provide you with a consistently reliable, high quality, and safe patient experience.

As the region’s foremost academic medical center and one of the nation’s top-ranked hospital systems, UPMC is playing a leadership role in achieving continual improvement in quality and safety. Supporting those transformational efforts are:

  • The Wolff Center at UPMC, which helps all our health care providers to deliver the best possible patient care through advanced education, use of best practices, leadership development, and problem solving in quality and safety.  
​Wolff Center at a Glance
  • Clinical Improvem​ent
  • Patient Safety
  • Patient Experience
  • P4P (Pay for Performance)/Quality Oversig​ht
  • Infection Prevention
  • Quality Analytics
  • Systemwide Data Quality
  • Emergency Preparedness
  • International Quality
  • The Winter Institute for Simulation, Education, and Research (WISER)
  • Quality Education
  • Regulatory
  • The Beckwith Institute
  • QI/Research
  • The Beckwith Institute, which supports innovative projects by UPMC staff members that offer the promise of measureable and positive change in patient care, targeting both immediate opportunities today and long-term improvements for the future.

UPMC also recognizes the importance of sharing our performance and progress​ with you. The more you know about quality, safety, and innovation at UPMC, the better informed you can be about your health care choices and the more involved you will be in your care — and that means better outcomes for us all. We invite you to read more about our efforts and contact us for ways to become involved.

UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |