Patient Care

At UPMC, patient care is the reason for everything we do. UPMC is committed to building the health system of the future where the right patient gets the right care at the right time in the right way, every time.

UPMC Care

UPMC Care means that patients and families are at the center of everyone’s work. It is a culture that enables all UPMC staff to build on our excellence in technology, research, and patient care, to provide the best patient experience possible.

UPMC Care also focuses on the three crucial relationships in health care:

• The care provider’s relationship with patients and families
• The relationship with self
• The relationship with colleagues
• Learn more about UPMC care.

Quality Care

UPMC is committed to building the health system of the future where the right patient gets the right care at the right time in the right way, every time.

UPMC has advanced patient care through many quality and innovative programs. These include:

• Positive patient identification
• eRecord (electronic patient medical records)
• The use of technology to reduce and eliminate medication errors
• Learn more about quality care at UPMC.