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Volunteering at UPMC East

When you volunteer at UPMC East, you become part of Your Care Our Commitment — our pledge to patients — by supporting the five core values:

  • Quality & Safety. We create a safe environment where quality is our guiding principle.
  • Dignity & Respect. We treat all individuals with dignity and respect.
  • Caring & Listening. We listen to and care for our patients, our health plan members, our fellow employees, our physicians, and our community.
  • Responsibility and Integrity. We perform our work with the highest levels of responsibility and integrity.
  • Excellence and Innovation. We think creatively and build excellence into everything that we do.

Perks of Volunteering

  • Free parking
  • Free meal voucher up to $5 on volunteer days

Other benefits include:

  • Helping others
  • Gaining worthwhile career experience
  • Making lasting friendships

Volunteer Requirements at UPMC East

  • Must be 15 years of age or older.
  • Commitment of one four hour shift per week (Except Pet Therapy volunteers).
  • Attend orientation where a volunteer coordinator will match your interests and schedule with the hospital's needs.
  • Submit required paperwork provided by Volunteer Coordinator.
  • Have a valid Social Security Number.

Volunteer Opportunities at UPMC East

See below for some of the ways you can volunteer to help patients, families, and UPMC staff.

Not all opportunities listed are available at all times. Opportunities will be discussed in further detail during the interview process.

Emergency Department

Assist emergency department staff in various tasks, also rounding in patient waiting area.


Volunteers greet and help visitors and families find their way throughout the hospital.

ICU Waiting Room Help

Assist visitors in visiting patients by calling back to nurses to see if patients can receive visitors at that time.

Magazine Cart

Assist with light stocking of floors and providing non – isolation patient rooms with puzzles or reading materials as requested.

Nursing Unit

Assist the nursing education department with classroom material preparation and special events.

Patient Transport

Assist the transport staff in moving patients to and from various location within the hospital and helping with discharge of patients.

Pet Therapy

Properly licensed pet therapy dogs are welcome to visit the hospital upon completion of all proper documentation and onboarding procedures.

Apply to Volunteer at UPMC East.​​​

"My time at UPMC East has been a very positive experience. The staff and fellow volunteers are both friendly and respectful. I came with reservations since I did not come from a background of working with the public. I can truly say that I have gotten more out of my time here than i have given."

- Don Strong
UPMC East Volunteer

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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