​Information for NICU Parents

The following guidelines have been established to protect the safety of you and your baby and to provide the best possible medical and development care for your baby while he or she is in need of NICU services.

We have many professionals available to help you. The unit has social workers, developmental specialists, developmental psychologists, and chaplains available.

Please tell your nurse or other unit staff member if you wish to speak to one of these professionals. If you have any questions, please ask the nurse, health management coordinator, or discharge nurse educator working with you and your baby.

Calling the NICU

  • To reach the NICU from inside the hospital, dial 4420 from any in-house phone. From outside the hospital,
    call 412-641-4420.
  • Please tell the health unit coordinator your name, your baby’s name and who you wish to speak with (doctor, nurses, social worker, etc.). These individuals may be busy with other patients, but the health unit coordinator will take your name and phone number and have the professional call you back as soon as possible.
  • If possible, please call ahead and let us know when you are planning to come visit your baby. The health unit coordinator will inform your infant’s care team that you are coming.

Additional Resources

  • UPMC Magee-Womens Hospital
  • 300 Halket St.
  • Pittsburgh, PA 15213-3180
  • Main Hospital/Operator:
  • To find a physician, or schedule an appointment:
    1-866-MyMagee (696-2433)
  • UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit

    For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

    UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

    Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

    Pittsburgh, PA, USA |