UPMC Mercy’s Mission, Vision, and Values
Mercy. Compassionate, Quality Care and Reverence for All.
UPMC Mercy in partnership with the Catholic Church will be a transforming and healing presence in the Pittsburgh Region. Our health care providers and valued associates will deliver clinical and service excellence with an unwavering commitment to everyone we serve, especially those who are poor and vulnerable.
Through our efforts, we will create healthier communities with enhanced access to care by providing a continuum of health care services, professional and community education, and tireless service to all.
Quality and safety
We create a safe environment where quality is our guiding principle.
Dignity and respect
We treat all individuals with dignity and respect.
Caring and listening
We listen to and care for our patients, our health plan members, our fellow
employees, our physicians, and our community.
Responsibility and integrity
We perform our work with the highest levels of responsibility and integrity.
Excellence and innovation
We think creatively and build excellence into everything that we do.