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For more information about volunteer opportunities contact:

Volunteer Services at
UPMC Mercy

1400 Locust Street
Pittsburgh, PA 15219

Phone: 412-232-8081

Send us an email »

Volunteering at UPMC Mercy

UPMC Mercy is looking for volunteers who desire to be of service and have a compassionate heart, and people who will support us in carrying on our mission of compassionate care for the sick and suffering.

Volunteers include adults who may be retirees, homemakers, businesspeople, parents, and grandparents — anyone with talents to share. Weekday, morning, and afternoon shifts are open. College students also are welcome.

Examples of volunteer opportunities may include the following:

  • Gift Shop
    Volunteers greet and assist customers, assist at the cash register, and replenish stock as needed.
  • Special Projects
    Positions in this category are called on as an as-needed basis. The work includes mailings and other types of periodic tasks that departments seek volunteer assistance to complete.
  • Emergency Department
    Volunteers meet and greet patients and their families, assist the staff by providing comfort measures for patients in the Emergency Department, and act as messengers to hospital departments. Retired nurses, as well as college students who are pursuing a medical-related degree, also are placed in this department.
  • Nursing Units
    Volunteers assist the staff with various tasks. Volunteers may be needed to pass out water pitchers to patients, empty linen carts, and may assist in answering call bells.
  • Physical Therapy/Occupational Therapy
    Volunteers will assist the physical therapist, assistant, or aide with patient care. There is no direct one-on-one patient care. Duties may include changing treatment tables, putting equipment away, and sanitizing equipment. This is mostly for college students who are pursuing a PT/OT degree.

Other volunteer positions also may be available.

For more information about volunteer opportunities, contact us by calling 412-232-8081 or sending an email.

How Do I Become a Volunteer?

  • Have an interview/orientation
  • Have a PPD skin test (to check for tuberculosis)
  • Criminal background check (for prospective volunteers over 18 years old)

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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