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emergency services at UPMC Mercy

Emergency Services at UPMC Mercy

When faced with the uncertainty of an emergency, you can be confident in the quality of care provided by UPMC Mercy’s experienced team of emergency medicine specialists. We offer state-of-the-art, life-saving care to more than 70,000 people annually. And as the region’s only faith-based hospital, we minimize the stress that our emergency patients and their families face by delivering compassionate and personalized care in the spirit of our founders.

At UPMC Mercy we have the medical expertise to handle every type of accident, injury, and medical emergency that comes through our doors, day or night, every day of the year. Our board-certified emergency doctors and specially trained physician assistants, nurses, technicians, and support staff evaluate, treat, and stabilize emergencies that range from heart attacks and strokes to broken bones and cuts.

Emergency Services is the gateway to UPMC Mercy’s Level I Trauma Center (the highest level) and Comprehensive Burn Center. UPMC Mercy is western Pennsylvania’s only hospital to offer both services.

For patients with mild ailments or minor injuries, our SuperTrack service allows us to deliver high quality care quickly and conveniently.

Emergency Services We Offer at UPMC Mercy

Comprehensive Level I Trauma Care

  • Immediate access to the specialties and subspecialties critical to caring for any type of traumatic injury
  • The region’s only Level I Trauma Center for pregnant patients, including 24-hour in-house attending obstetricians and a Level III Neonatal Intensive Care Unit​

Learn more about Trauma Services at UPMC Mercy »​

Comprehensiv​e Burn Care

  • A nationally recognized, comprehensive ABA (American Burn Association)-verified burn center
  • Includes experts in plastic surgery, wound care, and rehabilitation, as well as emotional support specialists

Learn more about UPMC Mercy Burn Center »​

Addiction Medicine

  • Specialized professionals provide detoxification evaluation and services

Learn more about Addiction Medicine at UPMC Mercy »​

Emergency Cardiac Care

  • Provides high-tech diagnostic techniques as well as emergency advanced procedures

Learn more about Cardiac Services at UPMC Mercy »​

Behavioral Health Services

  • Initial assessments by a clinician from UPMC Mercy’s Evaluation and Referral Center (ERC)

Learn more about Behavioral Health Services at UPMC Mercy »​

Stroke Care

  • Part of the UPMC Stroke Institute and certified by The Joint Commission as a Primary Stroke Center
  • Acute stroke intervention, including the groundbreaking mechanical thrombectomy, a minimally invasive procedure that can rapidly remove stoke-causing blood clots from an artery
  • Provides the most advanced treatments and procedures in stroke care

Learn more about Stroke Care Services at UPMC Mercy »​

Other Emergency Services Highlights

  • 24/7 laboratory and imaging services
  • All doctors are board-certified in emergency medicine
  • Specially trained emergency medicine nursing staff
  • Onsite heliport for medical helicopters
  • Trauma/burn resuscitation areas
  • Behavioral health treatment space 
  • Post-emergency care coordination with the patient’s primary care doctor

Directions to UPMC Mercy Emergency Services


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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

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