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Emergency Services at UPMC Mercy

The Emergency Department at UPMC Mercy provides comprehensive, state-of-the-art emergency care to more than 65,000 people annually from throughout the Western Pennsylvania region. At UPMC Mercy, our team consistently provides patients with the best possible emergency care – no matter the time of day, or the complexity of illness or injury.

UPMC Mercy is a Level I (highest level) Trauma Center, designed to treat the most serious or life threatening injuries, as well as specialized trauma care for obstetrical patients.  UPMC Mercy also features an American Burn Association-verified Burn Center, and is the only hospital within Western Pennsylvania that provides Level I trauma and burn care.

Stroke Care

As part of the UPMC Stroke Institute, The UPMC Mercy Emergency Department is certified by The Joint Commission as a Primary Stroke Center, providing the most advanced treatments and procedures designed to help prevent disabilities in stroke patients.

The UPMC Stroke Institute’s multidisciplinary team uses advanced therapies to treat stroke and help patients recover physical and cognitive function. Our stroke experts see more than 1,000 patients each year and provide consultation for hundreds of others through the UPMC Stroke Telemedicine Program.

Super Track Services

For less acute problems such as minor sprains, bruises, or colds, we offer a Super Track within our Emergency Department. This allows us to deliver high quality care, quickly and conveniently. 

Behavioral Health

The Emergency Department at UPMC Mercy provides a 24-hour evaluation and treatment center specialized for individuals with psychiatric emergencies.

Contact Us

For more information about emergency services, call the UPMC Physician Referral line at 1-800-533-UPMC (8762). This number is for non-emergency calls only. If you are experiencing an emergency, call 911.

You also may call:

UPMC Mercy Emergency Department: 412-232-8222
Behavioral Health Evaluation and Referral Center: 412-232-8800

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |