Mission & Vision
UPMC St. Margaret has a common mission with all UPMC hospitals — to provide premier programs in patient care, biomedical and health services research, and teaching that contributes to the prevention, diagnosis, and treatment of human disease and disability.
The hospital was honored recently to be named one of the country’s 100 Top Hospitals in a study by Solucient measuring quality care, efficiency, financial performance, and community growth.
UPMC St. Margaret is dedicated to meeting the health care and health education needs of a defined population in a high quality, cost effective manner as part of UPMC and in partnership with other community resources.
We aim to provide the right patient care, every time, ensuring the highest level of quality care and patient satisfaction.
To achieve our mission, UPMC St. Margaret is guided by the following values:
UPMC St. Margaret will uphold the highest standards of customer service by providing an environment that is kind, caring, compassionate, and patient centered.
UPMC St. Margaret will attract the best qualified medical and support staff using a multidisciplinary approach to patient care in collaboration with the UPMC, community resources, and patients’ families, resulting in specialized medical care supported by evidence based research and education.
UPMC St. Margaret responds to the needs of individuals of all races, religions and cultures, providing access to high quality and cost effective care.
UPMC St. Margaret understands and respects the specific needs of each patient and family, which results in an individualized plan of care.
UPMC St. Margaret provides the highest quality care to promote a safe environment for each patient. We consider ourselves a leader in quality care. We measure, report and monitor our quality outcomes and revise protocols and/or procedures to improve the safety and quality of the patients’ environment of care.