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Wendy Zellner
Director
Telephone: 412-586-9777
Gloria Kreps
Director
Telephone: 412-417-2582
UPMC 

UPMC Quality Chief Named to Joint Commission Resources Board

PITTSBURGH, Dec. 8, 2010 – UPMC Chief Quality Officer Tamra “Tami” E. Minnier has been appointed for a three-year term to the board of Joint Commission Resources (JCR), which sets quality and safety standards for hospitals and other health care organizations abroad. JCR is a not-for-profit affiliate of the Joint Commission, the independent organization that accredits U.S. hospitals.

“I’m honored to be selected for this prestigious and influential board,” said Ms. Minnier, a nurse by training. “I’ve dedicated my career to ensuring the highest-quality care for patients, and my JCR role will complement those efforts. Through this position, I will have insight and input into hospital quality and safety standards being set by the Joint Commission International, with an impact that is felt around the world.”

As chief quality officer at UPMC since 2008, Ms. Minnier has played a key role in successfully leading UPMC’s hospitals in Italy and Ireland through the Joint Commission International accreditation process. She also oversees quality improvement and safety initiatives throughout UPMC’s 20-hospital system, where she has worked for 20 years.

Ms. Minnier earned both her bachelor’s and master’s degrees in nursing from the University of Pittsburgh and is a fellow of the American College of Healthcare Executives. She is an adjunct faculty member at Pitt and Chatham University and has served on the faculty for the Institute for Healthcare Improvement.

A frequent speaker at national health care quality conferences, she has studied the Toyota production system and lean manufacturing—business improvement processes that are applicable to health care. She recently was recognized for her distinguished contributions to health care quality by being invited to join the editorial board of the Agency for Healthcare Research and Quality Health Care Innovations Exchange, part of the U.S. Department of Health and Human Services, which seeks to foster broader and more rapid dissemination of health care delivery innovations.

Joint Commission Resources is a global organization that provides innovative solutions designed to help health care organizations improve patient safety and quality. JCR provides expertise on the many issues organizations face in a challenging health care environment through a variety of products and services including: education programs, publications and multimedia products; comprehensive health care consulting and custom education; and accreditation and consulting for organizations abroad. JCR is dedicated to helping health care organizations worldwide improve quality and safety of patient care.

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