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UPMC Media Relations 

UPMC St. Margaret Achieves ANCC Magnet Recognition® Status

PITTSBURGH, February 20, 2009 — UPMC St. Margaret has achieved ANCC Magnet Recognition® status, granted by the American Nurses Credentialing Center. Only five percent of hospitals nationwide have been granted Magnet™ status, the highest international recognition for nursing excellence and leadership.

The coveted and difficult-to-get designation means that UPMC St. Margaret clearly demonstrates the strongest commitment to excellence for every aspect of nursing care and leadership. The program is based on 14 Forces of Magnetism, evidence-based building blocks that when put into action achieve the highest results in patient care and nursing satisfaction. The sentinel research for the Magnet Recognition Program was conducted by Fellows in the American Academy of Nursing in 1983, which explored―in the middle of a nursing shortage―what characteristics differentiated hospitals that were best able to attract and retain excellent nurses. Today, the elements of magnetism provide the framework for the rigorous appraisal process for those who apply for recognition through the Magnet Recognition Program.

“We are immensely proud of our nurses for achieving this high status, which is not an award. It’s an ongoing strife for excellence begun by senior leadership with a commitment to build essential components of a thriving culture to which each and every member of the health care team contributes every day,” said David Martin, president of UPMC St. Margaret.

Magnet hospitals are recognized for building and supporting a continuous culture for nurses of transformational leadership, structural empowerment, exemplary evidence-based practice, advanced training, new knowledge application and innovations with measurable results for the highest quality patient care. More specifically, at UPMC St. Margaret, these forces include: strong visible leadership at all levels, accountable and autonomous nursing practice, teamwork with peer review, active shared governance, evidence-based practice and research, high marks on clinical and operational scorecards, performance systems that support professional practice that ignites passion for lifelong learning, consistent patient care delivery models, and high customer satisfaction from patients, staff and physicians.

“The Magnet quest for excellence is a continuous journey designed to transform cultures and create environments where patients receive the finest care from the best nurses. Magnet status at St. Margaret means that this hospital is being recognized for its excellent outcomes among the best of the best,” said Pamela Klauer Triolo, Ph.D., R.N., chief nursing officer, UPMC. 

The lengthy Magnet appraisal process follows a daunting years-long application and documentation process by the hospitals’ nursing leadership, who must provide to the appraisal team a detailed report of their structure, process and measurable outcomes that fall into the criteria for Magnet excellence. Once achieved, Magnet designation requires re-appraisal every four years.

“A true Magnet environment provides the leadership, voice and infrastructure to nurses, enabling them to work at their highest level for patient care. Achieving Magnet status means we live and breathe it at every moment with every decision and interaction with each patient and the rest of the health care team,” said Susan Hoolahan, M.S.N., R.N., NEA-BC, 2008 Robert Wood Johnson Executive Nurse Fellow, Vice President Patient Care and Chief Nursing Officer, UPMC St. Margaret.

Named among the nation’s top 100 hospitals and Consumers Digest’s list of 50 Exceptional U.S. Hospitals, UPMC St. Margaret is a 250-bed acute care and teaching hospital situated on a 21-acre campus near Aspinwall. It begins its second century of service with renewed dedication to more than 250,000 residents of northeastern Allegheny County and the Alle-Kiski Valley, providing residents convenient access to the area’s finest physicians and health services.

UPMC is an integrated global health enterprise headquartered in Pittsburgh, Pennsylvania, and one of the leading nonprofit health systems in the United States. As western Pennsylvania's largest employer, with 50,000 employees and $7 billion in revenue, UPMC is transforming the economy of the region into one based on medicine, research, and technology. By integrating 20 hospitals, 400 doctors' offices and outpatient sites, long-term care facilities, and a major health insurance services division, and in collaboration with its academic partner, the University of Pittsburgh Schools of the Health Sciences, UPMC has advanced the quality and efficiency of health care and developed internationally renowned programs in transplantation, cancer, neurosurgery, psychiatry, orthopaedics, and sports medicine, among others. UPMC is commercializing its medical and technological expertise by nurturing new companies, developing strategic business relationships with some of the world's leading multinational corporations, and expanding into international markets, including Italy, Ireland, the United Kingdom, and Qatar. For more information about UPMC, visit our website at

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