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Patient and Visitor Resources at UPMC Shadyside

Here at UPMC Shadyside, we know that quality is more than state-of-the-art technology and advanced clinical services. Each member of our staff commits to making your stay comfortable and providing you with the highest level of care.

We want you to feel at home during your stay and will do our best to meet your needs.

Find more:

Contact Us

UPMC Shadyside
5230 Centre Avenue
Pittsburgh, PA 15232

Phone: 412-623-2121

General Visiting Hours:
24-hour open visitation

Contact Patient Relations

For questions or concerns during your stay, contact the Patient Relations department at UPMC Shadyside.


Send a patient a free, hand delivered E-card

Send a Greeting Card

Send a free, hand-delivered greeting card to a patient at UPMC Shadyside. Select and personalize your card on our easy to use website.


Visit our online gift shop. 

Visit Our Gift Shop

Visit Lori's Gift Shop on the first floor of Posner Tower. See gift shop hours and other details.


More UPMC Patient and Visitor Resources

We offer many other resources to you as a UPMC patient or visitor, including helpful information on:

  • Our services for people with disabilities.
  • Resources for international patients.
  • How to pay your hospital bill.

See our general UPMC Patient and Visitor Resources to learn more.

Condition Help: A Patient Safety Hotline for Patients and Visitors to Call

Condition Help is a hotline that addresses the needs of a patient in case of an emergency. Or, when a patient can't get the attention of a health care provider. 

When hospital operators receive a Condition Help call, they dispatch a rapid response team right away to the patient's bedside to help.


UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences | Supplemental content provided by Healthwise, Incorporated. To learn more, visit www.healthwise.org

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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