Patient & Visitor Resources

Info for Patients

Use these helpful resources to prepare for your appointment, test, or surgery at a UPMC facility.

International Patients

UPMC Global Care offers a comprehensive program for patients in countries where advanced health care is not readily available.

MyUPMC Patient Health Portal

MyUPMC offers secure, convenient access to your health information online. View lab results, renew prescriptions, and much more, all for free.

Advance Directive

Learn more about advance directives, including living wills and power of attorney.

Condition Help Safety Hotline

Condition Help is a safety hotline patients and families may call when there is a change in the patient's condition and the patient or family is unable to get the attention of a health care provider.

Patient Relations

UPMC Patient Relations works with you and your family to ensure you have a positive experience during your time with us.

Patient Rights and Responsibilities

Review our Patient Bill of Rights and learn more about your responsibilities as a UPMC patient.

Information for Visitors

Visiting a patient at a UPMC hospital? Find information on parking, visiting hours, and more.

Send an eCard

Bring cheer to someone’s stay. Send a free, hand-delivered card to your loved one.

Health Library

Search health topics to better manage your health. You are an important part of your health care team. The health library is a great place to start to learn about your health care issues.

UPMC Patient Education Materials

Find additional health care information written by UPMC experts.

Classes and Events

UPMC hospitals and other departments provide classes and events that cover a wide variety of health topics.

EMMI Videos

EMMI programs are online tools to help you understand an upcoming procedure or manage your chronic condition.

Medical Records

UPMC can provide paper or electronic health records to interested patients.

MyUPMC Patient Health Portal

MyUPMC offers secure, convenient access to your health information online. View lab results, renew prescriptions, and much more, all for free.

Patient Hospital and Doctor Bills

Learn more about the resources we have available to help you pay your bill, such as payment plans and price estimates. We're here to help answer your questions.

You can also pay your bill online now.​ ​

Financial Assistance

UPMC offers financial assistance for medical care to eligible individuals and families.

Privacy Policy

UPMC is committed to keeping patient information confidential and secure.

Insurance Questions?

Learn more about UPMC Health Plan or call the toll-free insurance help-line at 888-946-UPMC (8762).

UPMC Disabilities Resource Center

Learn more about UPMC's disability services.

Patient Resources Available at Our Hospitals

View a list and description (PDF) of the different resources available in all of our hospitals.

Frequently Asked Questions About Disability Resources at UPMC

Find answers to common questions about the Disability Resource Center at UPMC.