​Requests for Medical Records

UPMC is committed to protecting the privacy of your medical information. To safeguard your privacy, you must complete and sign a form before records can be sent. On the form, you indicate what records are to be released and where they are to be sent.

For All Other Patients and Providers

(Including Highmark-insured patients who are not transitioning away from UPMC)

Requesting Medical Record

Patient and Patient-Directed Requests

Patients may request a copy of their medical record or ask that a copy be directed to another recipient. An authorization for release of protected health information can be used for such requests. The record can be provided in several formats (electronic and paper) which can be specified. UPMC charges reasonable cost-based fees for copies of medical records.

Other Requestors

Requests for medical records from others require a HIPAA compliant authorization for release of protected health information. UPMC uses the Pennsylvania State Department of Health Charges for Medical Records fee schedule.

Contact Us

Phone: 412-802-0100
Fax: 412-683-1492

To obtain records from a physician office, contact that office.

To get hospital records, select the hospital:

​For Highmark Patients and Providers

To request copies of medical record for transition of care from UPMC to Allegheny Health Network, please view and download the following two forms:

The completed authorization form can be sent to UPMC for processing these ways:

Email: HIMROI@upmc.edu
Fax: 412-647-8586
Mail: PSD Health Information Mgt Department
3600 Meyran Avenue, Suite 9029
Pittsburgh, PA 15213

  • If you would like to have a form mailed/faxed to you, please call 412-864-2680.
  • To inquire about the status of a submitted request, please call 1-866-425-0174.

Medical Record Amendment

Every UPMC patient has the opportunity to request an amendment to their health information. If you would like to amend your record, please complete the Patient Amendment to Protected Health Information form and mail it to the appropriate medical records department. Please be advised, your physician may be consulted, and UPMC has the option of denying the request if your record is deemed accurate and complete. The process may take up to 60 days.​​​​​​​

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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