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Paying My Bill
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Paying My Bill
Paying Your UPMC Bills
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Paying My Bill

We know that being in the hospital or going through a health-related procedure can be hard enough as it is. We don’t want your bill to cause additional stress, so we have multiple resources available to help you through this process.

Financial Services

Do you need financial assistance to pay your medical bills? We have options to help you whether you need financial assistance, medical assistance, a price estimate, or a no-interest payment plan.

  • Learn more about our financial services.

Glossary of Terms

We know it is hard to understand some of the terms on your billing statement, on the application, or used by your insurance company. To make it easier for you, we have made a list of these words and what they mean (in simple terms).

  • View our glossary of terms.

Questions or Concerns? Contact Us.

There are several resources available for you to get your questions answered. See who you should contact first.

  • Learn how to contact us with your questions.

Additional Resources

  • Applying for Financial Assistance
  • Billing and Collections Policy (PDF)
  • Financial Assistance Application Form (PDF)
  • Financial Assistance Process Policy (PDF)
  • Medicare Provider Utilization and Payment Data
  • Payment Options and Support (PDF)
  • Plain Language Summary of Financial Assistance Policy (PDF)
  • Review of Hospital Charge Description Master (CDM) Files (PDF)
  • UPMC Global Care - Payment Structure
  • UPMC Health Plan
  • Your Rights to Medical Surprise Bills (PDF)

How To Pay My Bill

You received your bill in the mail, now what? Learn more about how to pay your bill, which methods of payment are accepted, and how to understand how much money you owe.

  • Learn more about how to pay your bill.

Frequently Asked Questions

Did we miss something? Check out our Frequently Asked Questions (FAQs) to see if we have an answer for you. If not, please contact us. 

  • Explore our FAQs.

Don't Know Where to Start?

Call us at 1-844-591-5949 and we'll walk you through your bill or payment options.

Price Estimates

Did you know we offer customized price estimates before your surgery or procedure?

Get a detailed estimate of your surgery or procedure

Payment Plans

Need more time to pay your bill? Find out how to set up a payment plan, with no interest added.

Learn more about payment plans

No Surprises Act

Your rights regarding medical surprise bills.

Learn more about the No Surprises Act

Bill Payment Through a UPMC Patient Portal

If you have a UPMC patient portal account, you can pay your hospital bill on your portal's website.

Select your patient portal:

MyUPMC

UPMC Central PA Portal

UPMC Cole Connect

New users can learn how to sign up and select the portal most relevant to you.

View instructions about how to sign up for eStatements on MyUPMC (PDF).


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