At UPMC, our commitment to providing culturally competent care means we understand that knowledge and responsiveness to diverse languages, communication patterns, and health belief systems are key to our ability to take accurate medical histories, make diagnoses, and ensure our patient and member understanding and treatment adherence to promote healthy lifestyles.
It also means we equip our staff with the tools and resources needed to provide quality services to new and existing members with widely varying needs.
Workplace Culture & Community Engagement Agenda
- Workforce
- Culturally Competent Care
- Community
- Marketplace