Volunteering at UPMC Shadyside

As volunteers at UPMC Shadyside, you become part of the UPMC team to support our mission of offering:

  • Quality patient care.
  • Outstanding education of our future doctors, surgeons, and health care staff.
  • Cutting-edge treatments through our biomedical research.

Perks of Volunteering

  • Free parking
  • Free meal voucher up to $6 on volunteer days

Other benefits include:

  • Helping others
  • Gaining worthwhile career experience
  • Making lasting friendships

Volunteer Requirements at UPMC Shadyside

  • Must be 18 years of age or older.
  • Attend orientation where a volunteer coordinator will match your interests and schedule with the hospital's needs.
  • Submit required paperwork provided by Volunteer Coordinator.
  • Have a valid Social Security Number.

Volunteer Opportunities at UPMC Shadyside

See below for some of the ways you can volunteer to help patients, families, and UPMC staff.

Not all opportunities listed are available at all times. Opportunities will be discussed in further detail during the interview process.


Clerical volunteers will be responsible for filing, organizing, and working on various projects throughout the hospital. There are various departments throughout the hospital that always need clerical help.

Doo Crew

Volunteers wash patients' hair.

Emergency Department

Assist the staff by providing comfort for patients. Responsibilities may also include cleaning and sanitizing equipment, stocking supplies, and other various tasks.

Hospital Elder Life Program (HELP)

The HELP Program itself is an academically oriented program intended for undergraduate and graduate students who are interested in pursuing a career in healthcare. It is designed to prevent delirium in hospitalized patients age 70 and older.

Learn more about the Hospital Elder Life Program (HELP).


Volunteers can becoming a part of our Healing Notes program where they can play music for patients, families, and staff throughout our facilities.

Nursing Unit

Volunteers will have the opportunity to assist the medical staff in various ways including restocking medical supplies, filling water pitchers, emptying linen carts, and visiting with patients and their families.

Physical Therapy Escort

If you want to combine exercise with community service, become a physical therapy volunteer. Escorts take patients to therapy via wheelchair. These volunteers are able to provide a friendly visit with patients on the way to therapy.

We Accept Donated Items

For our patients and their families to use while in the hospital, we always accept new or gently used:

  • Magazines
  • Puzzle books
  • Adult coloring books and colored pencils
  • Playing cards
  • Word searches
  • And more!

Apply to volunteer at UPMC Shadyside.​​

"My position allowed me to get to know the patients beyond a simple 'Hi, how are you doing?' On most days, I kept company with patients who might not have received many visitors. I listened to them share stories of how they met their spouses, their favorite aspect of their jobs, their hobbies and future dreams, and importantly, their worries about their diagnoses. It felt great being able to bring smiles to their faces in the midst of a stressful hospital stay."

-Heba Mahjoub
Patient Care Volunteer on Surgical Oncology Unit (4 Main)

"I always start with a simple question or comment... "So, are you from Pittsburgh?" And then, I let the patients guide the conversation. Sometimes, patients don't want to talk and the conversation ends there, allowing them to relax as they get their hair washed. But once in a while, patients open up and talk about their families, their life story, or their hopes and dreams. It is really powerful to have someone confide in you that way and many people just want someone to listen to them, to care."

-Jan Niec
Doo Crew Volunteer​​

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