Skip to Content
800-533-8762
  • Careers
  • Newsroom
  • Health Care Professionals
  • About Us
  • Contact Us
UPMC
  • Find a Doctor
  • Services
    • Frequently Searched Services
    • Frequently Searched Services
      Allergy & Immunology Behavioral & Mental Health Cancer Ear, Nose & Throat Endocrinology Gastroenterology Heart & Vascular Imaging Neurosciences Orthopaedics
      Physical Rehabilitation Plastic & Reconstructive Surgery Primary Care Senior Services Sports Medicine Telemedicine Transplant Surgery Walk-In Care Weight Management Women’s Health
      See all Services
    • Services by Region
    • Find a UPMC health care facility close to you quickly by browsing by region.
      UPMC in Western Pa. Western Pa. and New York
      UPMC in Central Pa. Central Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Services
  • Locations
    • Locations by Type
    • Locations by Type
      UPMC hospitals
      Hospitals
      Physical Therapy
      Physical Therapy
      Urgent care
      Walk-In Care
      UPMC Outpatient Centers
      Outpatient Centers
      UPMC Imaging Services
      Imaging
      Community Health Centers
      Community Health Centers
      See All Locations
    • Locations by Region
    • Locations by Region
      UPMC in Southwest Pa. Southwest Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Northwest Pa and Ny. Northwest Pa. & Western N.Y.
      UPMC in West Central Pa. West Central Pa.
      UPMC in Central Pa. Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Locations
  • Patients & Visitors
    • Patient & Visitor Resources
    • Patient & Visitor Resources
      Patients and Visitors Resources Pay a Bill Classes & Events Medical Records Health Library Patient Information
      Patient Portals Privacy Information Shared Decision Making Traveling Patients Visitor Information
      Man uses mobile phone
      Pay a Bill
      Nurse reviews medical chart
      Request Medical Records
  • Patient Portals
  • Find Covid-19 updates
  • Schedule an appointment
  • Request medical records
  • Pay a bill
  • Learn about financial assistance
  • Find classes & events
  • Send a patient an eCard
  • Make a donation
  • Volunteer
  • Read HealthBeat blog
  • Explore UPMC Careers
Skip to Content
UPMC
  • Patient Portals
  • For Patients & Visitors
    • Find a Doctor
    • Locations
    • Patient & Visitor Resources
    • Pay a Bill
    • Services
    • More
      • Medical Records
      • Financial Assistance
      • Classes & Events
      • HealthBeat Blog
      • Health Library
  • About UPMC
    • Why UPMC
    • Facts & Stats
    • Supply Chain Management
    • Community Commitment
    • More
      • Financials
      • Support UPMC
      • UPMC Apps
      • UPMC Enterprises
      • UPMC International
  • For Health Care Professionals
    • Physician Information
    • Resources
    • Education & Training
    • Departments
    • Credentialing
  • Careers
  • Contact Us
  • Newsroom
  • UPMC >
  • Locations >
  • Hospitals >
  • ... >
  • UPMC Hamot >
  • Our Services >
  • Behavioral Health Services >
  • Services >
  • Crisis Services >
  • Critical Incident Stress Management Team
UPMC Hamot
About Us
Our Services
Audiology
Bariatric Services
Behavioral Health Services
About Us
Services
Crisis Services
Crisis Center
Crisis Residential Unit
SAFELine
WarmLine
Crisis Services Acute Need and Diversion Services
Critical Incident Stress Management Team
Disaster Crisis Outreach Referral Team
Addiction Medicine Services
Blended Case Management
Training Resources
Certified Peer Specialist
Psychiatry
Therapy
Early Onset Recovery Program
Internships
Locations
Contact Us
Breast Health
Cancer
Center for Healthy Living
Corporate Health
Critical & Intensive Care
Diabetes Education
Digestive Health
Emergency Department
Endocrinology
Esophageal and Lung Surgery
General Surgery
Health Screenings
UPMC Home Healthcare
Home Medical Supplies
Hospice
Hospitalist
Imaging
Infectious Diseases
Interventional Radiology
Kidney Transplant
Liver Disease
Neurosciences
Palliative Care
Pediatrics
Physical Therapy
Plastic Surgery
Pulmonology
Robotic Surgery
Sleep Disorders Center
Speech Pathology
Surgery Center
Trauma
Urology
Wound Care
Patients & Visitors
Careers & Training
Locations, Directions, & Parking
Contact Us
UPMC Hamot
About Us
Our Services
Audiology
Bariatric Services
Behavioral Health Services
About Us
Services
Crisis Services
Crisis Center
Crisis Residential Unit
SAFELine
WarmLine
Crisis Services Acute Need and Diversion Services
Critical Incident Stress Management Team
Disaster Crisis Outreach Referral Team
Addiction Medicine Services
Blended Case Management
Training Resources
Certified Peer Specialist
Psychiatry
Therapy
Early Onset Recovery Program
Internships
Locations
Contact Us
Breast Health
Cancer
Center for Healthy Living
Corporate Health
Critical & Intensive Care
Diabetes Education
Digestive Health
Emergency Department
Endocrinology
Esophageal and Lung Surgery
General Surgery
Health Screenings
UPMC Home Healthcare
Home Medical Supplies
Hospice
Hospitalist
Imaging
Infectious Diseases
Interventional Radiology
Kidney Transplant
Liver Disease
Neurosciences
Palliative Care
Pediatrics
Physical Therapy
Plastic Surgery
Pulmonology
Robotic Surgery
Sleep Disorders Center
Speech Pathology
Surgery Center
Trauma
Urology
Wound Care
Patients & Visitors
Careers & Training
Locations, Directions, & Parking
Contact Us

Chat Keywords List

  • cancel or exit: Stops your conversation
  • start over: Restarts your current scenario
  • help: Shows what this bot can do
  • terms: Shows terms of use and privacy statement
  • feedback: Give us feedback
Continue
Chat with UPMC
RESTART
MENU
CLOSE

Critical Incident Stress Management Team (CISM)

UPMC Content 3
​​​

Exposure to Trauma on the Job

Safe Harbor's Critical Incident Stress Management (CISM) Team is a partnership between mental health and emergency medicine (EMS) staff.

We help EMS and other high-risk workers who often have exposure to trauma on the job.

CISM helps you:

  • Heal from the trauma.
  • Return to daily life.
  • Avoid the long-term effects of traumatic stress.

Stress Management Services for EMS and Other High-risk Workers

The Erie County CISM Team provides:

  • Pre-Crisis Prep — educational programs including stress management, critical incident stress, disaster response, and more.
  • Large Group Briefings/Demobilizations — education on stress reactions and coping techniques to groups indirectly exposed to traumatic events.
  • One-on-One Crisis Intervention — one-on-one trauma and crisis intervention and information.
  • Debriefings (CISD) — a group meeting and discussion about a critical incident to lessen the impact of the event and promote recovery. A specially trained team run the meetings, one to 14 days after the event.
  • Defuse Meetings — a small group meeting shortly after a critical incident (often three to eight hours).
  • Family and Organizational Support — CISM can tailor an array of services for significant others of those who have had a critical incident. We can also offer services to the companies where they work.
  • Follow-Up — phone calls, station visits, one-on-one services, referrals, and any other needed programs.

To learn more, call the Erie County CISM Team at (814) 451-2322.

​
​​​
​Requests for any of these services can be made 24/7 by calling Erie County CISM Team at 814-451-2322.​​
​
UPMC
200 Lothrop Street Pittsburgh, PA 15213

412-647-8762 800-533-8762

Patients And Visitors
  • Find a Doctor
  • Locations
  • Pay a Bill
  • Patient & Visitor Resources
  • Disabilities Resource Center
  • Services
  • Medical Records
  • No Surprises Act
  • Price Transparency
  • Financial Assistance
  • Classes & Events
  • Health Library
Health Care Professionals
  • Physician Information
  • Resources
  • Education & Training
  • Departments
  • Credentialing
Newsroom
  • Newsroom Home
  • Inside Life Changing Medicine Blog
  • News Releases
About
  • Why UPMC
  • Facts & Stats
  • Supply Chain Management
  • Community Commitment
  • Financials
  • Supporting UPMC
  • HealthBeat Blog
  • UPMC Apps
  • UPMC Enterprises
  • UPMC Health Plan
  • UPMC International
  • Nondiscrimination Policy
Life changing is...
Follow UPMC
  • Contact Us
  • Website/Email Terms of Use
  • Medical Advice Disclaimer
  • Privacy Information
  • Active Privacy Alerts
  • Sitemap
© 2025 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit healthwise.org
Find Care
Providers
Video Visit
Portal Login