SAFELine: Bullying Counseling and Crisis Services for Kids

What is SAFELine?

SAFELine is a free service for youth in Erie County to seek help and counseling for bullying and other issues. The service is provided by UPMC Western Behavioral Health at Safe Harbor.

SAFELine is a simple, safe, and confidential way for kids and teens in grades kindergarten through 12th grade to get the support they need.

Why Call SAFELine?

There are many reasons to call 814-456-7233 (456-SAFE).

These include:

Before you run away or cause harm to yourself or others, call SAFELine at 814-456-7233. We're here for you anytime you're feeling misunderstood or overwhelmed, or just need to talk to someone. Callers also have the option to talk face-to-face with SAFELine staff.

Services are free to all Erie County residents.

See how SAFELine can help parents and schools.

The people that answer the phones at SAFELine are all mental health professionals from Safe Harbor Behavioral Health of UPMC Hamot. These individuals hold at least a Bachelor Degree and are the same professionals that answer the Crisis Hotline of Erie County. Callers get to speak with a person who has a lot of crisis skills and knowledge, so that they can help find a solution with you.

Services are confidential. However, if you, or someone else, is unsafe, there are limits to this confidentiality.

Don't let this stop you from calling. Just call and ask some questions to clarify if you are concerned for your privacy.

Absolutely. We can help you figure out what you can do to help. And, we may be able to make a plan with you to try to get him or her involved with SAFELine, too.

24/7/365 to call or see someone face-to-face.

Nope. It's free to anyone in Erie County, PA.