The Telepsychiatry Program at UPMC Western Psychiatric Hospital offers virtual mental health services through Pennsylvania agencies.
We provide real-time audio/video-based psychiatric:
Most telepsychiatry appointments take place at a local behavioral health center near the patient's home. In some cases, patients may connect virtually from home.
Doctors connect virtually to the patient from their office.
Video-teleconferencing equipment will be present on both ends — most likely a desktop or laptop. These devices connect using the Vidyo platform.
Vidyo adheres to state-of-the-art security and encryption and is HIPAA compliant. The Telepsychiatry Program does not support video recording or store data with Vidyo.
Staff at the local center handles all equipment set-up and connectivity for the patient. A medical professional — often a masters-level clinician — will be present in the room with the patient.
Technical support staff is on hand at both sites if there are any issues with the equipment.
Your health information, right at your fingertips. Select MyUPMC to access your UPMC health information. For patients of UPMC-affiliated doctors in Central Pa, select UPMC Central Pa Portal. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal.
The portal for all UPMC patients EXCEPT those in Central Pa.
The portal for UPMC patients in Central Pa.
The portal for UPMC Cole patients receiving inpatient care.
